Fresha, vormals Shedul, ist eine cloudbasierte Terminplanungs- und Unternehmensführungs-Softwarelösung. Sie bietet Slot-Buchung, Kalenderverwaltung, Produktverwaltung, Servicemanagement und POS-Funktionen in einer Suite. Das Produkt ist auf die Bedürfnisse von Haar- und Schönheitssalons, Massagezentren, Spas und Saunen, Gesundheitskliniken, Fitnessstudios und Trainer zugeschnitten.
Mit Fresha können Kunden Termine online über eine Browser-App oder eine mobile App buchen. Mit Fresha können Nutzer ferner automatische Erinnerungen oder Benachrichtigungen an Kunden zu Terminen, Veranstaltungen und Angeboten senden. Über das Aktivitäts-Dashboard können Nutzer die täglichen Aktivitäten wie Buchungsdaten, Benachrichtigungen und Aktionen verfolgen.
Fresha bietet auch Einzelhandelsmanagement an, mit dem Nutzer POS-Transaktionen, Rechnungen, Belege und Steuern verwalten können.
Weitere Funktionen des Produkts sind Terminpräferenzen, Terminverläufe, Kontaktdaten und zukünftige Buchungen. Der Anbieter bietet den Kunden Online- und Wissensdatenbank-Unterstützung.
Vincent P. Branche: Kosmetik Mitarbeiteranzahl: 2-10 Mitarbeiter
I am a professional in hairdresser and I highly recommend this booking system.
easy to custom or to use. It does what you looking for.
Vincent hair passion.
Should be able to have more pictures, it is limited to 4 on the venue.
And please if you could add some pictures for each services would be fantastic!
Emily P. Branche: Alternative Medizin Mitarbeiteranzahl: 2-10 Mitarbeiter
I love that Fresha is simple and easy to use. Coming from a much more complicated system like MINDBODY, Fresha was so wonderfully easy to figure out and implement. Customer service has always been so kind and responsive and happy to help. I love this software and am So grateful for how they have supported me during the challenges of COVID-19.
I have been with them for a few years so like any software it has been a gradual build with new features. Online processing/sales and gift cards weren’t always a feature but they are so great at listening to the needs of their customers and making upgrades.
Tara baker B. Branche: Einzelhandel Mitarbeiteranzahl: 2-10 Mitarbeiter
So happy couldn’t be without it
Easy to use , any questions I need answering with minutes
I like it all, very happy can’t think of anything bad to say
Mary P. Branche: Verbraucherdienste Mitarbeiteranzahl: 2-10 Mitarbeiter
Honestly, I could deal with the cons and find suitable alternatives because it was so easy to use. Analytics were great and my staff loved the system. The turning point occurred when I enrolled in their payment processing. I submitted all required information and received a message that everything had been verified. Payouts began the next day and were deposited into my bank account without issue. A month later I received an email saying they couldn’t verify my account and were holding my funds. Almost a month later and after submitting and resubmitting at least 5 times, they still say they can’t verify the information. My bank has no idea what the issue could be. Bottom line: if you want to receive the money you worked to earn, do not enroll in their payment processing system. I’ve gone back to my previous system and am receiving my payouts with no issues whatsoever.
Very easy and intuitive to implement and use on a daily basis.
Unable to create and send client intake forms or customize client confirmations or rescheduling of appointments, thank you’s, marketing texts etc.
Antwort: Shedul.com 29.1.2020
Hey Mary, so sorry to see this review but pleased to see you're still using Shedul. I can see that you've passed all of the essential security checks so we can continue with regular payouts and payment processing.
Verification checks are legal security requirements rather than Shedul's requirements but it's ultimately better to be safe. Now that you've passed, you can process payments as usual :)
We're sorry it took longer than expected but we would appreciate it if you would update this review to reflect how you've used all of Shedul's features for the last 2 years and continue to do so.
Thank you for all of your support and feedback
Mickey A. Branche: Gesundheit, Wellness & Fitness Mitarbeiteranzahl: 2-10 Mitarbeiter
Terrible experience! They started charging when I inquired about it. I emailed and got it stopped. Then they started charging me again without my knowledge. It took several days and emails fighting it. I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company. I stopped using them. I want Shedul back
I liked it pretty much. I figured out most of how it worked. I like have online for everyone to see and book
IT wouldn’t let me put enough time between massages when customers booked online. They messed up my prices and I had to do a couple of massages for half the price. I had to go in and change it back. Can only correspond by email.