iSolved is a unified, cloud-based human capital management (HCM) solution that offers key workforce functions including payroll, HR, time and attendance and benefits enrollment, as well as people-centric functions such as learning management, engagement, surveys, performance and more.
iSolved also offers a mobile app, iSolved GO and time clocks. iSolved includes a number of self-service capabilities for both managers and employees. It allows managers to track vacation schedules, adjust employee compensation, create performance reviews and more. Employees can access their pay stubs, review company information and manage time off requests.
The applicant tracking system allows users to post jobs on hundreds of job boards. Recruiters can change the hiring process as per company policy and interview candidates. The solution helps them onboard new employees, generate compliance reports and complete performance reviews.
Cynthia M. Branche: Non-Profit-Organisation Management Mitarbeiteranzahl: 51-200 Mitarbeiter
It has been very good and has resolved many issues from streamline the payroll process, data entry and eliminating errors. We are excited about adding iHire to our platform. Also, the open enrollment function ROCKS!
AssetHR and their customer services is above industry standards. They are responsive and helpful EVERY time we need assistance or have a "dumb" question. Love the relationship we have with the team and technology is great.
Sometimes the main tabs can be confusing as I am a new user. Not clear where to find things.
Brandy T. Branche: Unterhaltung Mitarbeiteranzahl: 13-50 Mitarbeiter
It was a rough start as we are brand new to ISolved. I think that the transition could've been done a bit better and eased new clients into it rather than abruptly. I think the customer service side needs more work, as well as the follow-up time.
I like that the platforms are easier to navigate through. I like that you have several options as far as time and payroll go.
I do not like the interface for the mobile view. I think updates should be done more frequently or covering more of the major issues as we are in a society of mobile devices and needing easy access to change/update information.
Michelle H. Branche: Computer-Software Mitarbeiteranzahl: 51-200 Mitarbeiter
We are utilizing the complete iSolved HRIS modules with the exception of MOJO. Payroll, Benefits, Time, iHire, LMS, COBRA, 401K file feed.
I like that it is user friendly, and that iSolved continues to upgrade their features because they are listening to their customers requests. Administratively, I have found this system to be much easier to use than previous HRIS systems. The implementation team was great!
That salaried employees cannot use the absence function because it is tied to payroll. For our company, our salaried employees need to be able to change approved time off after payroll has been run, which unfortunately locks down that time frame, so we are forced to use our old HRIS system to track salaried emloyee PTO. Also, there is no one single place that has transparency for employees to see all of their time off accruals and transactions. Also, does not do payroll in Canada.
Greg E. Branche: Gastgewerbe Mitarbeiteranzahl: 51-200 Mitarbeiter
If it was not for representatives, probably would have left a long time ago!
navigating the system is pretty easy.
Did love representative in support.
Do not like waiting on hold for support, and waiting for a call back is a good option, but can be on the phone myself when i get the return call.
Don't like the fact that the system does not have a good scheduling module, how to go outside to purchase scheduling module.
Seems like the I solved platform is getting outdated, and the company is having trouble staying up with the latest technology.
Been having a terrible time with timesaver support and getting PTO set up.
Dont like the fact that are taxes were not paid.
Morgan D. Branche: Finanzdienstleistungen Mitarbeiteranzahl: 201-500 Mitarbeiter
iSolved is a great system and I love that there are new updates all the time!
Easy to use for both admin and end user.
I wish there was a favorites menu for reports