Über iClassPro

iClassPro is a cloud-based business management solution for midsize and large studios with features such as class management, attendance management, staff scheduling and online payments. iClassPro features class scheduling, which allows students to schedule their classes online. When a class booking is made, it reflects in trainers' calendars in real-time. The solution also features a mobile application for iOS devices where students can sign in and mark attendance. The app allows students to make online credit card payments for class fees and merchandise purchases. iClassPro features automated email and text messages which allow users to manage marketing campaigns and student communications. The solution features website integration which allows users to add pre-formatted buttons to patent websites by pasting the HTML code in the website code. iClassPro is available on a monthly subscription basis that includes support via email and through online knowledge base and FAQs. Support via phone is available during business hours on weekdays.
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iClassPro Video
iClassPro Software - 1 - Vorschau
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iClassPro Preis

iClassPro bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von iClassPro ist ab $ 129.00/Monat verfügbar.

Startpreis:
$ 129.00/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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iClassPro Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4.4
Funktionalität
4.1
Bedienkomfort
4.2
Kundenbetreuung
4.6
Chris
  • Branche: Sport
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.2.2019

Gym Class Management Software

Vorteile

iClassPro is perfect. The dashboard is easy to follow and the portal that the parents use is appealing and user-friendly.
As far as our back-end, its extremely functional. From class rosters, to merchant services, to generating reports.... its everything we need. The app was just released, we have yet to use it, but I hope its as great as all the software online.
And the flat fee rate is great, it does not increase with our increase in programs or enrollment. I highly recommend it.

Nachteile

None at this time. We have been waiting for an app to be developed for parents, and they just released that. Looking forward to testing it out .

Myles
  • Branche: Sport
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.5.2021

Simplifies Everything

Vorteile

iClass combines so many features for such a great value. We use it everyday and it has made admin & management of all our classes so much easier.

Nachteile

Some menus can be a bit hard to find - with some aspects of customisation of the parent portal best done by a developer - but for most this isn’t an essential issue.

In Betracht gezogene Alternativen

Jackrabbit Gymnastics

Warum iClassPro gewählt wurde

GymBiz served us well at the start - but it’s software-only nature started to become slow and clunky for our fast-paced growth. When we tried reaching for more advanced features - they either weren’t there or cost a lot of money.

Gründe für den Wechsel zu iClassPro

Jackrabbit had a plethora of features - however it’s admin interface at the time was incredibly cumbersome to use and outdated.
Kristin
  • Branche: Sport
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
2
Bedienkomfort
4
Kundenbetreuung
5

3
Bewertet am 26.9.2019

new Customer - having some doubts

Overall the customer support has been very good in the areas that they can help us with. I am, however, very disappointed about being sold a product that once installed does not function for my company in the way it was described. See above.

Vorteile

I really like the clean look that it presents to our customers that are registering for our program.

Nachteile

We have found several problems that hopefully can be resolved.
*The "make up" feature that we were sold on, in actuality does not function for our business at all - it is useless to us and we are still having to use our manual system.
*we have had a problem with our selection of payment methods and our customers are still able to select a payment option (AmEx) that we do not accept and thus we are having to spend time and resources to correct what should have been automatic
*The staff portal would be far more useful to us if we could post automatic messages to our staff when the log in to the time clock

In Betracht gezogene Alternativen

Jackrabbit Gymnastics

Gründe für den Wechsel zu iClassPro

I liked the look of it and the option for a mobile app to use with it. However, if we cannot figure out a work around for the Make Up policies, we will be taking another look at jackrabbit.
Ryan
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 15.1.2021

If your process fits its great - otherwise beware!

Love / Hate Relationship

Vorteile

It is easy to learn and use for our front desk staff.
It has some useful reporting
Billing is configurable but has its limitations
Accepting credit card payments in an authorized / automated way is helpful

The shining star is the support staff - they are very friendly, helpful, knowledgable and usually very quick to get back to us and help solve issues.

Recently they have had their wings cut since they are no longer able to mass edit things for us - they now want to charge us $125/hr for "custom development". We don't have a lot of these type of requests (2-3 per year) but when they arise they are usually at the busiest times (billing & creating new schedules). So we are put in a tough spot and usually nots not worth paying hundreds to fix the issue, rather do it by hand but its a pain!

Nachteile

It can be very manual to set up or change your class schedule, your billing schedule.
There is no integration so outside of your very initial setup - be ready to entry a lot of information by hand.

They used to offer simple database help for free - like we collected a list of 60 leads email & phone numbers that we wanted to upload - they told us that would cost an additional $250 for "custom development". -BEWARE!

Also they will try to lock you into using them a credit card processing provider at fees that are not so competitive. Shop around!

In Betracht gezogene Alternativen

Jackrabbit Gymnastics

Gründe für den Wechsel zu iClassPro

It seemed easier for our front desk staff to learn - but that was then, do shop around and get a feel for yourself.
Kevin
  • Branche: Sport
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 4.10.2019

Review

Overall very good. New concepts are slow to roll out. Would love to fully understand what this all has to offer just haven’t had time to unpack it.

Vorteile

It takes care of the vast majority of my requirements to run my service based company. Generating NACHA is an ultimate money saver for gyms over 500 clients.

Nachteile

Wish this had a complete social networking capability bringing website, phone app, and social media together in one package. So my clients had one stop shop for information.

In Betracht gezogene Alternativen

Jackrabbit Gymnastics und GoMotion

Warum iClassPro gewählt wurde

GumSoft was a very OLD product. Out grew it quickly. Switched to Jackrabbit once but they didn’t have the ability to do NACHA. That is a game changer.

Gründe für den Wechsel zu iClassPro

1-NACHA Jackrabbit seemed to have a little more flexibility with setup but learning a new software is cumbersome. GoMotion doesn’t have everything together yet. Forcing me to use their limited ability to meet my needs. Very credit card oriented for client payments which is costly. Also cost fluctuates and is based on my income. Which is a lose win for me as a client.

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