Über Firmwater LMS

Firmwater ist ein cloudbasiertes, SCORM-kompatibles LMS, das speziell für Ausbildungsunternehmen entwickelt wurde. Das Tool ermöglicht den Trainingsanbietenden, ihre Inhalte zu organisieren, zu verteilen, zu verfolgen und über ihre Inhalte auf den Kundenseiten (Multi-Tenant-Plattform) zu berichten. Administratoren können schnell Websites einrichten und den notwendigen Zugang zur Kursbibliothek, zum Branding, zu den Einstellungen und zur Konfiguration gewähren. Die LMS-Administration ist schnell und einfach, da sie über eine einzige saubere und intuitive Nutzeroberfläche erfolgt.

Firmwater ermöglicht es den Nutzern außerdem, Online-Shops zu entwerfen, um Kurse online zu verkaufen. Kunden können mehrere Verkaufsmodelle haben, einschließlich einzelner Kurse und Kurspakete. Das LMS unterstützt sowohl Einzelplatz- als auch Mehrplatzkaufszenarien, also B2C und B2B.

Firmwater LMS hat alle Funktionen eines LMS zuzüglich spezieller Funktionen für Trainingsanbietende, um Online-Kurse an große und kleine Kunden zu verkaufen und bereitzustellen. SSO, externe LMS-Integration (Kurse auf Firmwater hosten, auf der Plattform des Kunden bereitstellen) und Zertifikatsverifizierung sind nur einige der Funktionen, die speziell mit Blick auf Trainingsanbietende hinzugefügt wurden.

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Firmwater LMS Software - 1 - Vorschau
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Firmwater LMS Preis

Firmwater LMS bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Firmwater LMS ist ab $ 495.00/Monat verfügbar.

Startpreis:
$ 495.00/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Firmwater LMS Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4.7
Funktionalität
4.4
Bedienkomfort
4.4
Kundenbetreuung
4.9
Bradley
  • Branche: E-Learning
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.8.2018

Awesome!!!

My company has been with Firmwater since late 2015, and we could not be happier. Their customer service beats any company I've worked with in the past by leaps and bounds. They genuinly want your business to be successful, and go the extra mile to help us out and learn the software. Well worth the money, and unless prices go up some time in the future I think our relationship will last for a long time.

Vorteile

The software is user friendly for a non-skilled individual like myself to not only deliver educational content, but also on the backend for controlling content, managing users, and providing reports.

Nachteile

Not a durn thing so far :), super easy and I am learning new things all the time.

Anwyn
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 5.12.2019

Great product, stellar customer support

Vorteile

The Firmwater LMS product is incredibly intuitive and user friendly. We are able to easily keep track of our clients and specific users, and there was hardly a learning curve. We did multiple conference calls with [SENSITIVE CONTENT HIDDEN], our Firmwater representative, who gave priceless instruction and suggestions again and again to get us set up. And that's what really impresses me; the customer support.
The longest it has ever taken to receive a response from their support team is still less than one business day. They are quick to respond, knowledgeable about their product and the authoring tools (I primarily use Articulate Storyline).
It would have been infinitely more difficult to set up our site without their instruction, advice, and hard work. Their help has been invaluable

Nachteile

I don't have any outright complaints. If a user is experiencing issues with the trainings we put out it's sometimes because they're using outdated software. [SENSITIVE CONTENT HIDDEN] has been able to tell me if the user is on a mobile device and what browser and version they're running. It would be helpful if we could have that information.

In Betracht gezogene Alternativen

Litmos

Gründe für den Wechsel zu Firmwater LMS

Firmwater has many more options for us to use to keep our learners on track and provided pre and post tests.

Antwort von Firmwater

Anwyn,

Thanks for your kind words! We are happy to hear that we were able to help you get off to a good start with Firmwater LMS.

Regarding the info on user devices - this is a report that you have access to in the system. I'll give you a call to show you how you can access it! You can also find instructions in our help center (under General Admin Guide > Reports > Logins).

Best,

Josie & the Firmwater Team

Beantwortet am 6.12.2019
David
  • Branche: E-Learning
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.2.2023

The Best LMS Value For the Money

As we grew, we discovered opportunities to bundle our courses and add more products. Then we added a knowledge shop. We know that with Firmwater support, we can continue to scale without the drama. It's refreshing in a way when as the founder, I have no technical background.

Vorteile

In my six years using Firmwater software, I have had not one complaint by our more than 6,000 graduates or me. Everything we requested, they either complied or showed us a better solution. After six years, I shopped to see what I might be missing. Within a few days, I knew I would be missing Firmwater. There is something magnetic about providing services beyond expectations that generates a loyal customer base, and Firmwater can count me as one of those.

Nachteile

When you are using a product and working with Firmwater support teams, there is nothing to like least because we are an e-commerce business, and every report and response translates to increased revenue on some level. If you are in the e-commerce business, you need to take a close look at Firmwater LMS.

Antwort von Firmwater

Hi David,

It's been a pleasure working with you over the past six years and your kind words mean so much to us.

We're glad that your ecommerce business has flourished and we're pleased to have been a part of that! We look forward to continuing our partnership as you seek to scale your business even further.

Thanks again,
The Firmwater Team

Beantwortet am 16.2.2023
Patrick
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 20.3.2017

Does the job

The firmwater software does gets us by. The reporting feature is not ideal and I often question the accuracy of its data, and I feel as if I have no specified customer support manager.

Vorteile

Once I figured out what I needed to get done in it, it is relatively easy to use.

Nachteile

user interface appears outdated and reporting feature is lacking.

Antwort von Firmwater

We¿re sorry to hear that Patrick. Our team is known for excellent customer support and are quite surprised to see that you feel this way as we have always received excellent compliments for our service from your end.

We have been trying to reach out to you and further explore the features you needed. Please give us a call or email us at your convenience to discuss this in more depth.

Beantwortet am 19.5.2017
Jennifer
  • Branche: E-Learning
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.12.2022

Excellent LMS to sell courses to clients!

Firmwater LMS setup and customer service is exceptional! The integration with a financial processing system was the main reason we selected Firmwater. We wanted an LMS that integrated with a subscription processing system to sell the course library to clients. Firmwater LMS provides self-service features to clients which was important to us.

Vorteile

The integration with a financial processing system was the main reason we selected Firmwater. Firmwater also provides client managers with an excellent self-service feature. Clients can subscribe, enroll/change employees access, and track employee course progress. The customer support provided by Firmwater LMS is exceptional!

Nachteile

The reporting features are not fully customizable, but that isn't a feature that is important to us. I don't use reporting hardly at all.

Antwort von Firmwater

Hi Jen,

Thank you so much for your kind words! It's been a pleasure working together to help grow your subscription training business.

We're looking forward to our continued partnership in 2023!

-The Firmwater Team

Beantwortet am 9.12.2022

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