10to8


10to8 Logo

 

569 Bewertungen (4,5/5)
 

10to8 is a cloud-based booking solution for small to large businesses in all industries. It provides users with a customized booking website where clients can schedule appointments, pay for events and services and access existing bookings.

Clients can schedule, cancel and reschedule appointments as needed. Appointments are automatically synched with user calendars, and 10to8 can integrate with Gmail, Outlook, iCal and more. Users can maintain multiple calendars if necessary. Attendees can receive email and text message reminders, and users can store notes, questionnaires and other client data.

Booking buttons and forms can be embedded into existing websites, and users can also access a direct chat feature to talk with clients. Reporting features allow users to track confirmed appointments, unpaid bills and more. 10to8 also provides multi-language support and allows users to customize their dashboard.

Email and phone support are offered. Pricing is per user per month.

 

10to8 - Calendar
 
  • 10to8 - Calendar
    Calendar
  • 10to8 - Dashboard
    Dashboard
  • 10to8 - Help
    Help
  • 10to8 - Online bookings
    Online bookings
  • 10to8 - Set up
    Set up
  • 10to8 - Messaging
    Messaging
Unterstützte Betriebssysteme:
Webbrowser (OS-agnostisch)

569 Bewertungen über 10to8

 

Francesca T.

13.1.2018

13.1.2018

Quelle der Bewertung: Capterra

Overall, the 10to8 platform and software has been great and very user-friendly!

Übersetzen auf: Deutsch
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Vorteile

What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Nachteile

What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

Verifizierter Rezensent Branche: Personalwesen Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

30.9.2019

30.9.2019

Quelle der Bewertung: Capterra

Easiest booking

Übersetzen auf: Deutsch
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I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.

Vorteile

This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out.

It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.

Nachteile

The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....

Lisa Z. Branche: Verbraucherdienste Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

7.5.2019

7.5.2019

Quelle der Bewertung: Capterra

False Advertising

Übersetzen auf: Deutsch
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When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this​ than I can count and the stress its​ caused has been immeasurable. After all this time I'm still not able to comfortably​ use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!

Vorteile

To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.

Nachteile

The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.

Übersetzen auf: Deutsch

Antwort: 10to8 9.5.2019

Hi Lisa,

Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad.

We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference.

While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused.

We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario.

I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible.

Kind regards,
10to8

Verifizierter Rezensent Branche: Medizinische Praxis Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

14.3.2020

14.3.2020

Quelle der Bewertung: Capterra

Amazing software!

Übersetzen auf: Deutsch
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Great! It saves a lot of time and I enjoy using it.

Vorteile

It is very user friendly, with great customer service and support. I love the easy and intuitive interface.

Nachteile

Some of our patients have reported that their appointments didn't get registered although I'm not sure how much that is a software issue or a human error.

Skyler B. Branche: Fotografie Anzahl der Mitarbeiter:  Selbstständig Mitarbeiteranzahl:  Selbstständig

13.12.2019

13.12.2019

Quelle der Bewertung: Capterra

Outstanding scheduling solution

Übersetzen auf: Deutsch
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Outstanding! I highly recommend 10to8. I've explored several other scheduling solutions and was disappointed by the costs/value associated with their competitors.

Vorteile

10to8 was extremely easy to set up, link accounts (Google/Apple calendars) and begin getting/setting appointments. Plus, it's free solution is packed full of features!

Nachteile

There are tons of additional features that require a subscription, though for the busy professional, the cost is well worth the money!