Über ShipStation

ShipStation ist eine Multi-Carrier- und Multi-Channel-Versandlösung, mit der der Versand und die Auftragsabwicklung für Online-Händler vereinfacht werden. Funktionen wie Batch-Versand, Preisnachlässe für den Versand, Bestands- und Kundenmanagement und individuelles Branding tragen zur Optimierung der Auftragsabwicklung bei. Importiere deine Bestellungen aus über 60 Verkaufskanälen und erlaube ShipStation, automatisch konfigurierbare Voreinstellungen und Versandoptionen anzuwenden. Sobald du Versandetiketten erstellt oder deine Bestellungen an ein Fulfillment-Unternehmen wie FBA oder ShipWire gesendet hast, überträgt ShipStation Versandstatus und Tracking-Informationen an jeden Verkaufskanal. Die Verwaltung der Kundenkommunikation kann zeitaufwändig sein. ShipStation vereinfacht diesen Prozess mit anpassbaren Vorlagen für Packzettel, E-Mails und Tracking-Seiten, um Kunden ein einzigartiges Markenerlebnis zu bieten. Weitere Funktionen umfassen detaillierte Berichterstattung, vorab ausgefüllte internationale Zollformulare, die Möglichkeit, Bestellungen zu kombinieren und aufzuteilen sowie erweiterte Nutzerberechtigungen und -beschränkungen.
ShipStation Software - 1
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ShipStation Video
ShipStation Software - 1 - Vorschau
ShipStation Software - 2 - Vorschau
ShipStation Software - 3 - Vorschau

ShipStation Preis

ShipStation bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von ShipStation ist ab $ 12.95/Monat verfügbar.

Startpreis:
$ 12.95/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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ShipStation Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4.5
Funktionalität
4.5
Bedienkomfort
4.5
Kundenbetreuung
4.4
David K
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.3.2018

Test your shipping software - they're not all made the same

I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.

Vorteile

I've used ShipStation, ShippingEasy, ShipWorks, Stamps.com, Ordoro, and SolidCommerce with a few clients. My two favorite are ShipStation and ShippingEasy. They both have different strengths - sweat the small stuff because it really makes a difference if you're shipping 200+ packages a day. It's worth using two or more systems and then picking the best. The time spent is worth the effort.

I use ShipStation for managing the shipping and customer service from my website, Amazon, Walmart, Jet, Ebay, and Etsy. The application is rock solid. Creating manual orders is simple, as is importing orders and combining shipments. I like that I can place orders on hold and setup future shipments. Other vendors like ShippingEasy cannot do this (yet). We get a fair number or orders that have a bad address and we're able to put orders on hold until we hear back from the customer. This shipping rules and kitting options are fairly robust. It is easy to identify return customers (this is something not done well by other platforms). The UI is very buttoned-up. ShipStation also has a superior "Search Customers" function that will search on 3 and 4 part names, city, state... Some of the other vendors fail here. Having good search reduces customer service time.

Nachteile

There are some things that ShippingEasy does better - e.g. they're a single page application and that means that the interface is super fast. ShipStation is slower as you mover around in the interface. I wish that ShipStation could manage my inventory across marketplaces and I'm in love with how some of the other vendors solicit reviews using marketing/email automation. I hope someday that vendors like ShipStation will also connect to Auth.net or Stripe.com so that we can Auth and Settle New Manual Orders. It takes a bit longer to learn ShipStation but if you're running a larger/complicated business you'll come to appreciate the power that comes with the complexity.

Paul
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 20.9.2022

It can be a game changer

The scanning features greatly improved our the speed and accuracy of our shipping process. Being able to compare pricing and ship to different carries from on platform it very beneficial.

Vorteile

It's pretty flexible and relatively easy to use. It works with all our existing equipment and systems. It links to Quickbooks to pull orders and provides the tracking information back. The scanning features greatly improved our the speed and accuracy of our shipping process.

Nachteile

Shipstation Connect does not AutoStart consistently. We have issues from time to time where we need to unplug and re-plug devices for Shipstation to recognize them. We do not have this issue with the same equipment and other systems.

In Betracht gezogene Alternativen

Shippo

Warum ShipStation gewählt wurde

Better functionality, better and more reliable the working with 3 separate programs, price comparisons, and pack scanning.

Gründe für den Wechsel zu ShipStation

We do a lot of shipping and have a large Quickbooks file. Shipstar was too slow for us. Some of the other options were more complicated or did not have a good connection to Quickbooks.
Alexis
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.2.2023

Software for shipping that expedites the process

Any business wishing to manage its shipping operations expertly should consider shipstation, in my opinion. I adore the functional, powerful features. The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other systems from a single, straightforward platform.

Vorteile

I appreciate how quickly and well ShipStation handles the order inventory. The company can communicate with many carriers and order sources in one location. It is extremely well integrated with the primary shipping provider, which speeds up shipment management operations.

Nachteile

When several people use it simultaneously, it will load slowly, which is inconvenient if you need to do the task quickly. Most particularly if you generate return label.

Bryan
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

3
Bewertet am 8.3.2018

Shipstation is great software for the price, but it has its limitations

Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.

Vorteile

Shipstation is great for companies that are looking for a label printing solution for there shopping carts. Shipstation is able to handle high volumes of orders and allows for labels to be pre-printed, which can greatly increase the fulfillment time. There are pretty good filtering options that can lead to more efficiencies when printing that can save time with your fulfillment team.

Shipstation integrates with many different platforms fairly seamlessly, which allows for more diversity in the ever growing number of platforms that are out there. They are also constantly adding new platforms that can integrated with.

I think the fact that this software is user friendly and efficient in its design makes this software a worthwhile investment for those that need a better shipping solution.

Nachteile

The issues that we have run into with this software as we have scaled to processing over 3000 shipments a day are too many holes which can cause many opportunities for errors, processing speeds, and lack of flexibility.

When you are processing up to 3000 orders a day problems flesh themselves out quickly. One issue that has arisen is the inability to hold people accountable when errors occur. For example, since the labels are pre-printed there is not a simple to way to know who misshiped an order when it is sent incorrectly to a customer. On top of that, since the labels are pre-print there is no way to verify through software on the outbound that a shipment is correct. You have to trust that your team is packing order correctly, which is guaranteed to cause problems regardless. There is also the possibility that labels can be double printed or not printed at all since labels are processed and then a PDF is created to print orders. This has been costly for us an multiple occasions, which is hardly preventable no matter who you have printing.

Due to the fact that Shipstation is cloud based this can cause issues with processing speeds. We have seen hang ups (especially on Mondays) that cause the whole team to be slowed down due.

The other issue with cloud based system is the lack of flexibility for Shipstation to be customized to how you would like it. If changes are made they have to be made globally, which can take a while or just simply cannot happen altogether.

Verifizierter Rezensent
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 13.12.2022

Expensive in comparason

I use it daily. It works well. have printed thousands of labels and still going

Vorteile

Shipstation connects with some important channels that it's parent Stamps.com does not.

Nachteile

price is expensive compared to Stamps.com it's parent company.

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