Zenefits


Zenefits Logo

 

709 Bewertungen (4/5)
 
Zenefits is an all-encompassing HR SaaS platform designed specifically for small to midsize businesses. The Zenefits People Platform includes a robust offering spanning HR, Benefits, Payroll, Well-being and Performance apps that combines with advisory services and tightly integrated partner apps to radically simplify HR administration. Zenefits offers three pricing packages (Essentials, Growth, and Zen) tailored to SMBs of any size.
 

Zenefits - Zenefits - Benefits admin
 
  • Zenefits - Zenefits - Benefits admin
    Zenefits - Benefits admin
  • Zenefits - Zenefits - Org chart
    Zenefits - Org chart
  • Zenefits - Zenefits - Employee profile
    Zenefits - Employee profile
  • Zenefits - Zenefits - Payroll run
    Zenefits - Payroll run
  • Zenefits - Zenefits - Payroll approval
    Zenefits - Payroll approval
  • Zenefits - Zenefits - Mobile app
    Zenefits - Mobile app
Unterstützte Betriebssysteme:
Mac OS, Windows 2000

709 Bewertungen über Zenefits

 

Shae J. Branche: Computer-Software Anzahl der Mitarbeiter:  51-200 Mitarbeiter Mitarbeiteranzahl:  51-200 Mitarbeiter

16.8.2019

16.8.2019

Quelle der Bewertung: Capterra

Seamless low-cost solution for small to mid-sized companies that kills busy work

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Kundenbetreuung

-Paperless onboarding/offboarding to support a remote workforce -Integrations with existing ATS, removing the needs for duplicate data entry -Digital document storage, allowing us to digitize all employee files. No more paper! -Time off tracking: Automatic rating to managers for review and approval of all time off requests while keeping the HR team aware of team schedules. Transparent reporting to have conversations with employees regarding the time off trends (% of unplanned versus planned time off). Time off solution also supports Prop 206 mandated sick leave. -Health insurance platform that allows for the execution of open enrollment, qualifying life events and new hire enrollments for all lines of coverage (med, dent, vision, life and disability). HSA app built in to allow employees to review available balances and submit out of pocket expenses. -ACA compliance: Built into existing subscription model that allows for ACA reporting, submission to IRS and 1094/1095 creation without the need for an accountant or an expensive solution. -Business intelligence: Real-time standard and customized reporting. I use this solution heavily as a federal contractor to execute our annual affirmative action reporting.

Vorteile

With a solution like Zenefits, I have managed to reduce the HR budget year-over-year while going 100% paperless. The integration with our applicant tracking system allows me to push data seamlessly from my mobile device directly to Zenefits to extend an offer, wherever, whenever. I am no longer chained to the constraints of my desk, which is critical for an HR team of one. Easily the most comprehensive solution in the market (at this price point) that addresses onboarding/offboarding, automated and customized email triggers to employees, time and attendance, insurance, aca compliance, reporting (standard and custom) and a multitude of integrations. Since becoming a client over 2 years ago, I have gone to market year-over-year, and haven't found a solution that is comparable. Zenefits kills the busy work and allows me to dedicate time to our employees and driving meaningful initiatives, restructuring the experience with HR to being a partnership versus an administrative burden.

Nachteile

I would love it if the custom email triggers were built out with greater functionality. Right now I highly utilize this tool but I see the opportunity for additional growth. The site should have a support number listed in the event of an outage. Right now you can only access support if you are logged into the dashboard.

Raffi E. Branche: Konsumgüter Anzahl der Mitarbeiter:  5.001-10.000 Mitarbeiter Mitarbeiteranzahl:  5.001-10.000 Mitarbeiter

29.12.2020

29.12.2020

Quelle der Bewertung: Capterra

Zenefits reduces our time on human resources management

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

Zenefits is a great human resources management platform that unifies all operations in a single panel after you overcome the high learning curve.

Vorteile

Zenefits is a time saving human resources management platform for us which collects human resources and payroll in one single panel and enables to manage all related process in an integrated manner.

Nachteile

They do not provide any support during the setup period, we needed to develop solutions for all problems we have encountered during the setup process which took around 8 weeks.

Laura B. Branche: Musik Anzahl der Mitarbeiter:  11-50 Mitarbeiter Mitarbeiteranzahl:  11-50 Mitarbeiter

17.2.2020

17.2.2020

Quelle der Bewertung: Capterra

Not for Small Businesses

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

Terrible.

Vorteile

That it helps manage HR stuff - but there are others out there that actually may have a Customer Service Department.

Nachteile

Zenefits has a slick sales process, however, once you sign, you are on your own. The set up process was a nightmare for us and took almost 4 months before we could run our first payroll. Four months. Once we ran that payroll, we have literally been on our own. There is ZERO customer service in this company. If you have a payroll question, forget it. Recently we were assigned a Customer Success Manager who literally takes 2 weeks to respond to an email and then tells us we need to email Customer Service. It unreal to be paying this expensive service and not be able to get support when running a payroll or needing something related to taxes. Stay away. I can only assume they are more interested in larger companies. The platform is pretty basic and does not have the flexibility to truly work for any kind of company that has both FT exempt staff and PT non-exempt. I feel like everything I asked about I was told would work and then I found out after signing that, well, no it really does accommodate what we need. Very disappointed with this company and regret doing business with them.

Übersetzen auf: Deutsch

Antwort: Zenefits 26.2.2020

Hi Laura,
We are sorry to hear that you are less than satisfied with your experience. As a current customer, you do have options. Have you spoken with your CM/CE? They are able to assist with finding answers. We also offer clients the opportunity to join our online community. There you have direct access to SME's like our product team as well as your Zenefits peers (who can help with navigating the platform).
Please let me know if I can connect you with someone.

Jennifer N. Branche: Computer-Software Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

13.11.2020

13.11.2020

Quelle der Bewertung: Capterra

Life Saver

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

Time Saved! Compliance is always taken care of...not much to worry about.

Vorteile

Zenefits was a life saver for me! Everything was done manually before Zenefits so the amount of time is saved was amazing. The ease of use is incredible and I love the reporting capabilities.

Nachteile

Support response can be slow, especially for tax items

Tracy I. Branche: Marktforschung Anzahl der Mitarbeiter:  201-500 Mitarbeiter Mitarbeiteranzahl:  201-500 Mitarbeiter

19.11.2020

19.11.2020

Quelle der Bewertung: Capterra

Long time user of Zenefits

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

Overall it's been super positive. Mistakes are always made, but Zenefits tries to rectify and solve problems instead of throwing their hands up and saying it's too hard.

Vorteile

What makes Zenefits most valuable to our business is the ease of onboarding new people and providing a 1 stop place for my HR department that is completely in the cloud and no need for reams of paper to be wasted. The PTO calendar and tracking is invaluable as well.

Nachteile

Zenefits started as a Benefits company with an HR platform, but has pivoted to providing Payroll as it's core business with the other add-ons. There is still some room for improvement on the payroll side and how to handle the customer service side of this.