MEX Maintenance


MEX Maintenance Logo

 

53 Bewertungen (4,5/5)
 

The MEX Maintenance Software is a CMMS solution designed to increase productivity, reduce downtime and keep everyone in the loop. MEX is completely web-based and works on all devices from phones to computers and even tablets, ensuring the system is accessible from anywhere and at any time. You can deploy MEX either internally on a local server or as a hosted solution of the MEX cloud.

MEX is used across all areas of maintenance from reporting, to raising work orders, managing invoices, tracking depreciation, the list goes on. The system is fully customizable and empowers maintenance managers to make more informed decisions and know what needs maintenance, when and what specific job is required. The customizable Reporting and KPI Dashboard feature helps businesses to gain visibility of business indicators in real-time.

Supported by a grounded team that provides its own support and its own agile software development, gives technicians the ability to implement fixes instantaneously to the system. MEX is a simple product to implement and has a low training overhead. Companies can have the system installed, key staff trained and the system setup in a very short timeframe.

 

MEX Maintenance - Asset register
 
  • MEX Maintenance - Asset register
    Asset register
  • MEX Maintenance - Main menu
    Main menu
  • MEX Maintenance - Preventative maintenance schedule
    Preventative maintenance schedule
  • MEX Maintenance - Reports listing
    Reports listing
  • MEX Maintenance - Work order
    Work order
  • MEX Maintenance - Schedule builder
    Schedule builder
Unterstützte Betriebssysteme:
Webbrowser (OS-agnostisch), Window 8

53 Bewertungen über MEX Maintenance

 

Philip M. Branche: Essen & Trinken Anzahl der Mitarbeiter:  1.001-5.000 Mitarbeiter Mitarbeiteranzahl:  1.001-5.000 Mitarbeiter

13.3.2019

13.3.2019

Quelle der Bewertung: Capterra

MEX Maintenance Review

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time.

Vorteile

MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades),
Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files,

Nachteile

Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality

Übersetzen auf: Deutsch

Antwort: MEX 18.3.2019

Hi Philip,
Thank you for leaving such a wonderful review. We take pride in customer satisfaction and are committed to delivering a useful and easy to use system. It's customers like you that make our job wonderful! Thanks, once again, for your kind words.

John F. Branche: Lebensmittelproduktion Anzahl der Mitarbeiter:  501-1.000 Mitarbeiter Mitarbeiteranzahl:  501-1.000 Mitarbeiter

2.6.2019

2.6.2019

Quelle der Bewertung

MEX = KISS Value for money.

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

This software is ideal for small to midsize business.
The ease of use is that actual day to day users will love it.
Value for money.

Vorteile

Extremely easy to use..Everything flows nicely, and easy to find
Does the basics well.. WO-PO connection parts booking etc easy.
WO PO process easy and well thought out.
The PM is part is simple and easy to use.
Parts easy to book to WO/PO or raising thru PMs.
Ops(Online Request) works well..
MEX app works well..
Stores module well thought out-easy to use..
Support is excellent.
Buying the software is extremely cheap, and is value for money.
Searching for anything within the system easy.
Easy to customize the interface with no programming skills.
Because the accounts side of things is basic it is actually easy to understand.
Asset tree structure easy to use, and simple to walk thru assets details.
Printing attaching documents simple.
Screens are quick to load (optimize with profiles and ranges).

Nachteile

Financial side is a bit basic, will be limiting for large companies.
Scheduler system not the best.
Even thou pages are infinitely customizable for users there is a compromise with the screen tlagging ages to load/freezing..
The odd annoying bug.
Tailored to fleet/mining..
Wire frame reports a bit on the basic side.
MEX app only IOS.

Übersetzen auf: Deutsch

Antwort: MEX 17.7.2019

Hi John,
Thank you so much for your glowing review! We appreciate your honest feedback and its really great to hear that you have found MEX extremely easy to use and value for money. A main goal of ours is to make the system easy to use so that our users can actually use the system. It looks like we have reached that goal with you. Thanks again for your high recommendation of MEX!

Paul M. Branche: Informationstechnologie & -dienste Anzahl der Mitarbeiter:  10.001+ Mitarbeiter Mitarbeiteranzahl:  10.001+ Mitarbeiter

16.10.2019

16.10.2019

Quelle der Bewertung: Capterra

MEX at Golden Bay Cement

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

MEX are quick to offer solutions, but do not always listen to the Customer. Time will resolve that as the relationship between the new Maintenance Manager and MEX evolves.
Integration has proven difficult and there are still issues to be dealt with. GBC is actively working on a plan to address issues and tighten up the integration performance.
There is great scope for improvement at GBC, and there is a plan to address that. There is a lack of both ownership and understanding below the Maintenance Manager, a legacy of the previous Maintenance Manager. Again, GBC is working to address that.

Vorteile

The software is simple in nature. This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable. Support is top notch, and very responsive.

Nachteile

GBC did not make a great job of establishing their deliverables for the software. As a result, the product has been slow to deliver a lot of the benefits which are clearly there for the taking. A change of Maintenance Manager so soon after go-Live did not help GBC in achieving its goals either, but that is being addressed by the new Maintenance Manager.

Übersetzen auf: Deutsch

Antwort: MEX 20.10.2019

Hi Paul,
Thanks for taking the time to leave a review of MEX, it is wonderful to hear about your experience with the system. Making a simple yet effective system is one of our main priorities so we are really glad to hear we have achieved this goal with you. We would like to hear more on your issues with the integration, so someone will be in touch shortly. Thanks again for the feedback!

Craig H. Branche: Lebensmittelproduktion Anzahl der Mitarbeiter:  51-200 Mitarbeiter Mitarbeiteranzahl:  51-200 Mitarbeiter

30.4.2020

30.4.2020

Quelle der Bewertung: Capterra

MEX User Review

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

Great system, easy to use and very user friendly
In my previous role I used Mainpac and the difference between the 2 systems is chalk & cheese, MEX is the better system by far in my eyes

Vorteile

I used MEX some years ago when it was first being introduced and found it to be really easy to use back then. I am now using the product on a daily basis to manage multiple sites for all of their Maintenance needs from Preventative Maintenance to Purchasing the system has a lot to offer. The reports available in MEX allow

Nachteile

I dont really have any problems or dislikes with the system, anything I'm unsure about only requires a quick phone call to MEX to assist in helping me sort this out

Martin U. Branche: Lebensmittelproduktion Anzahl der Mitarbeiter:  201-500 Mitarbeiter Mitarbeiteranzahl:  201-500 Mitarbeiter

25.6.2019

25.6.2019

Quelle der Bewertung: Capterra

An awesome easy to use maintenance system

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

very good

Vorteile

Easy to implement, and learn. Does all the preventative planning and speeds up the re-occurring purchasing

Nachteile

No long term asset management functionality. I would like to see this implemented into MEX, so you can plan long-term improvements and capital replacements using MEX for major work at least 3-10 years ahead. Also no PM and asset criticality in system.

Übersetzen auf: Deutsch

Antwort: MEX 1.7.2019

Hi Martin,

Thank you for sharing your feedback, both positive and constructive. We are super pleased to hear that you find MEX easy to implement and learn. In regards to long term Asset Management functionality, we would love to hear your thoughts on what more we can do to move in this direction. Do note with a recent update of MEX we have introduced Asset Criticality so you may need to update your system to make use of this new function. A member of our support team will be in touch shortly to help you with this. Thanks again for your review - we really appreciate it!

Kind Regards,
The MEX Team