Raken is a cloud-based reporting solution designed for the construction industry. It helps to keep track of construction projects and provides users with site updates in real time.
Raken allows project managers to maintain daily work logs, schedule and assign jobs to employees, send updates to field agents, generate and share snapshots of a project's progress. The solution also helps businesses keep track of subcontractor hours. Integrations with Procore, Prolog, Egnyte and Box are available.
The voice-to-text functionality allows field agents to record observations verbally. The built-in photo gallery can be used to store and categorize site photos and videos. Raken also offers automatic weather capture, alerts and notifications, customizable surveys and third party integrations.
Raken's toolbox talk feature allows users to browse a library of talks, schedule talks for each project, deliver the talk from a mobile device and even capture signatures within the app.
Mobile apps for iOS and Android are available. The solution is priced on a per user per month basis, and support is offered online, via email and over the phone.
Aneisha L. Branche: Tiefbau Mitarbeiteranzahl: 13-50 Mitarbeiter
Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee through logging on, assisting on feature access or training, this company is by far one of the best in customer service and the level of power for field reporting is superior to anything we have had in the past!
1. Cloud based (no expensive servers, no storage limits)
2. Extremely easy to use
3. Allows Foremen/Superintendents to have very detailed field reports
4. Can share photos, recordings, weather, and reports with a link vs. large emails
5. Can track jobs by crews, employee, and cost codes
6. Easily document weather delays
7. Voice recording allows for a LOT of flexibility and complete detail
8. Phone, ipad, tablets or desktop are part of the accessibility with just a logon
9. All this at an affordable price
10. If you need to go to mediation and/or court, this is quite the electronic storage
11. Allows for employee to sign the time/work performed and no accidents
12. Easily modify your daily field report for different jobs.
1. We started when it first launched and it didn't have all the features but they were listening and added new things constantly
2. Would like to see more gps functions later for time card validating
Antwort: RAKEN 30.10.2018
Thanks for your time writing this review and feedback, Aneisha! This is very exciting to hear. We have built Raken based on customer feedback and will continue to do so. Thank you!
Tim B. Branche: Bau Mitarbeiteranzahl: 51-200 Mitarbeiter
We have been able to easily track many daily reports of our projects using Raken. Being able to have them all in one location is nice. Also, sending out daily reports to other people that need to see them is a great feature.
Using Raken for the past 3+ years, I have seen the software develop and continue to expand. Raken strives to be on the leading edge for keeping track of day to day activities on a construction site. Using the app on my phone or tablet has been very helpful in keeping track of jobsite Daily Reports. Being able to attach pictures to the report is great.
There has not been any issues or problems with the software that has stood out to me. Only thing I've had trouble with in the past has been pictures uploading sideways. This was corrected with an update to the app.
Antwort: RAKEN 3.1.2020
Hey Tim, thank you for the review and feedback!
Gabrielle H. Branche: Bau Mitarbeiteranzahl: Selbstständig
Effective and efficient way to keep track of data and information for construction and contracting companies. This software supports the growing interest in using new technology in the workplace, especially in construction.
Very basic and simple way to keep track of daily reports, time cards, and daily tasks while out on the job site. The app can be used on Apple or Android devices. Weekly and monthly summaries are automatically sent to your email from the app, which is very convenient and cuts time of actually having to enter data manually onto spread sheets. Updates through pictures and videos of projects and job sites from anyone is another great feature of the software. Time cards are automatically updated and can be edited as needed by the company or by the employee without the hassle of having to log into HR.
The app is meant to make daily tasks easier to keep track of, but that doesn't mean that it will keep track of everything and won't have software issues along the way. Depending on the amount of system update tracking, older devices, especially smartphones, may not be supported at all or for very long. That is important to look into when looking for a safe and efficient app that deals with information that is vital to your company. There also is not a backup guarantee if something with the system crashes so always have another way of tracking your data!
Antwort: RAKEN 25.2.2019
Thanks for the review, Gabrielle! Glad to hear Raken is working out well for you. We have the ability to customize survey questions, which will help you keep track of your information, but if there¿s anything more specific you¿d like to see, please let us know! We¿re constantly working on developing new tools that will help improve you with your daily tasks, so feel free to reach out by email to [email protected] Thanks!
Joe M. Branche: Bau Mitarbeiteranzahl: 13-50 Mitarbeiter
Has been great. Customer support is excellent. They check in to make sure everything is OK frequent on the beginning while you are learning. After that they still occasionally check in & if you message them on the RAKEN site they are quick to respond.
The ease of tracking what is going on with my jobs & being able to hold others accountable by having record of the quality of work we are doing. We polish concrete so in the past without this program we would polish a floor & other trades would come in & abrade the floor with the grit & grime brought in & not cleaned up because the parking lots are rarely finished until the end. When the job was ready to turn over to the customer of course the shine was not as good & we would get the blame for not polishing well originally. Now we have documented readings of our shine & no issues. The GC's really like this as well as I email to them daily to show our progress & things we need them to do to operate.
I have no complaints. I do have a suggestion if you could make the workers to where if you made a mistake while inputting their information (name) to be able to edit instead of having to delete & redo. Not a big deal if that is not east to do.
Antwort: RAKEN 14.3.2019
Hey Joe, thank you for the great feedback and review, we love hearing stories of how Raken helps our customers protect their work and communicate easily and effectively. As for editing worker information, we would love to assist in answering this request for you. Please reach out to us at [email protected] or give us a call at 866-438-0646. Thanks Joe!
Chris H. Branche: Bau Mitarbeiteranzahl: 2-10 Mitarbeiter
I use this application every work day that I have a project ongoing, love it...
This is a very easy to use application, the interaction with my phone makes life a lot easier and frees me up to focus on my job...
Not much to not like, I would like it if I was able to keep information to roll over (or copy to) the next days report, to save redundancy...
Antwort: RAKEN 1.10.2019
Hey Chris! Thank you for the review! In Raken you do have the ability to rollover information. If you need any help figuring it out, email us at [email protected] or call us directly at 866-438-0646 and we'll be happy to show you how!