Opeyemi O. Branche: Personalwesen Mitarbeiteranzahl: 2-10 Mitarbeiter
The update interval for this app is way frequent and actually fixes things. I work with a bunch of friends and with branch messenger, it is much easier to schedule and update our calendar to our taste. Effectiveness has never been this easy and cheap as now, there is no need to have a squabble with anyone over who was meant to do what and at what time, they all constantly get reminded and everyone gets on easy. The upcoming schedule notification is great, the chatroom is just right for sharing information and the news feed is perfect for broadcast messages.
Branch simply glitches and that's just about everything i hate about it. Sometimes when trying to make a post, branch puts you off with a response about how your post can not be published at the moment, then, you make the post again in an effort to get your aim achieved and then voila, you've got duplicate posts to your name. This is something that needs to be fixed asap.
Josheoni K. Branche: Rundfunk Mitarbeiteranzahl: Selbstständig
My overall experience is okay what I recommended to my family and friends as of right now no. I personally think that Branch should add a little bit more options and definitely have that online customer service chat whether it being live or a robot. Thank you
What I liked about branch is that it's simple and easy. I've only use this for a couple of months and I have not ran into any major problems. I like the fact that it's free you could link your bank to it if it qualifies, you can lock and unlock your card without calling 1-800 customer service, you can add funds, you can move funds, link to Google pay, and you can even ask for a Payday advance. That's if you qualify.
No there are a couple of things that I don't like about it is that I know it's simple and easy to use but sometimes it's a little too simple. Like for example when you want to add funds if you're adding from a bank account it will take three to five business days and for me that's way too long. But also concerns me is that there is no setting to manage alerts for example every time a money is being taken out or my card is being used at the store I want to get an alert so I know with branch there's no settings whatsoever. My last concern is that there is no online chat for customer service. By the time most people get off which is at 5:00 and then get home around 6:00 the banks are already closed. now if I'm sitting there and I want to go over my finances and I see something wrong in my account I don't want to have to wait until the following morning when I'm at work. I want to take care of the issue right then and there with most banks such as Wells Fargo is 24/7. I feel if the customer service is not there then you're never going to be serviced the way you should as a customer. I mean without customers there's no business.
Amy P. Branche: Essen & Trinken Mitarbeiteranzahl: 2-10 Mitarbeiter
I like the scheduler and the ability to share these things with staff easily. I love the shift swap so that i don't always need to be the one looking to replace someone's shift
I love the scheduler and the ability for employees to shift swap. It saves time and energy for me that could be used else where
I have trouble with the transition from the main page to the shift or shift swap page. It sometimes will not change or takes forever
Verifizierter Rezensent Branche: Essen & Trinken Mitarbeiteranzahl: 1.001-5.000 Mitarbeiter
I actually within the time of use found it helpful and ease of use was a benifit. It doesn't allow much room to misuse or overborrow.
I really liked the fact it used two factor authentication and it seemed not as buggy as other platforms I have experience with.
The customer service response time and solutions offered by its artificial intelligence. It too long of a gap and no one is available via phone which would be more pragmatic and reliable.
Derrick G. Branche: Einzelhandel Mitarbeiteranzahl: 10.000+ Mitarbeiter
Great overall experience so far so good
I love this app..makes managing money very easy an it also has a feature that you can get a pay advance if needed
Not very many cons to branch but if i had to give one itd be that there is no actually bank location strictly online