Xactly Incent

Vorteile

1.) Intuitive Software to deal with the complex of situations
2.) Easy to maintain interface
3.) Value for money if you have a large sales force
4.) Clear insights to sales reps for their sales and payouts
5.) Ver handy mobile application saving lots of time

Nachteile

1.) Use of flash for some of the internal functions which are being updated in 2020
2.) Server response a bit slow

Vorteile

Xactly is able to handle extremely complicated incentive calculations, utilizing data from multiple sources. It is flexible enough to accommodate rapidly changing organizations. From my perspective the best aspect of Xactly is the excellent customer support that comes with a license. The Xactly team is very responsive to address issues quickly, which is essential when trying to calculate incentive payouts in time for payroll deadlines.

Nachteile

Xactly does require significant investment to learn how to operate. It is a sophisticated program that has its own rules and processes. However, as a compensation professional, I have found it worthwhile to invest time to learn how to use Xactly. I used spreadsheets for years, but our profession is moving more and more towards full automation.

Vorteile

Analytics: Can be very helpful to expand upon Incentive statement short comings. However with the introduction of Balance Carry forward to accommodate prior period processing, reporting is becoming more difficult. Recommended for every customer.

Edocs: is recommended if you wish to route quota via Incent

Incentive Statement: Overall great. Wish drill-down details loaded faster and were more flexible on what is shown on drill down

Versioning Objects: I don't know what we would do without this

System of Record: Great for historical comp. Earns more value year over year for growing changing sales teams.

Nachteile

Old UI: Sections that have old UI/non-HTML text

Estimator: Atrocious UI, limits, functionality, but I bet its on every Xactly sales demo. Honestly, how many can customers using this?

Illustrator rules- See estimator, but worse.

Sales Rep Landing Dashboard: Most of the pods are useless. My feedback from our sales team we have is they don't even look at it. We direct them towards our analytics dashboards. 99% virtually all pods are turned off or hidden to avoid Incent from confusing the sales rep.

Audit Logs are broken: This is a great troubleshooting tool and it has been broken and not fixed by Xactly. This was huge as we have many business group admins at our company.

Pay curves don't work for us

Rate Tables end with .99999 after every number: Sad this continues as long as it has. Makes beautiful Plan Statements suddenly ugly and confusing.

Admin Experience: Feels like a hassle

Vorteile

The ability to load in our sales data and have the calculations completed in minutes each month has cut down on the manual time it takes to calculate commissions. The reporting feature that each sales rep has to be able to review their sales for that month and provide questions for corrections allow for the final payments to be accurate and on time.

Nachteile

The setup of a calculation within Xactly does take quite a bit amount of time. There are a number of different plans, rules, tables, etc that you have to setup for the calculation to work and then if you need to make adjustments you have to track back through all of these in order to understand what to change.

Vorteile

I like the flexibility of setting up commission rules and plans for multiple people with ease.

Nachteile

I would like to see the pre-built pods on the home page contain more flexibility instead of being as "canned".