Docebo
Über Docebo
Docebo ist eine cloudbasierte LMS-Lösung zur Bereitstellung von Schulungsprogrammen für Mitarbeitende, Partner und Kunden. Docebo bedient verschiedene Branchen, darunter IT, Technologie, Einzelhandel, Beratung, Gesundheitswesen, Fertigung, Energie, Öl und Gas.
Die verschiedenen Funktionen und Anwendungen von Docebo können basierend auf den Bedürfnissen des Unternehmens aktiviert oder deaktiviert werden. Nutzer können Inhalte bereitstellen, Schulungen verwalten, Zertifizierungen verfolgen und Lernende über die Plattform belohnen. Datenschutzeinstellungen ermöglichen es Nutzern, spezifische Berechtigungen zu erteilen und gleichzeitig verschiedene Kunden zu schützen. Die Lösung bietet unbegrenzten Speicherplatz, Kurse, Bandbreite und Administratoren. Das System kann auch in Anwendungen von Drittanbietern integriert werden.
Docebo bietet mehrsprachige Unterstützung mit über 30 verschiedenen Sprachen, Schulungen und maßgeschneidertem Onboarding. Das System ist browserunabhängig und über mobile Geräte und Apps für iOS und Android zugänglich.
Docebo Mobile für iOS und Android sind White-Label-Anwendungen, mit denen Nutzer auf jeder Subdomain des Portals ihr eigenes Logo und ihre eigene Marke verwenden können.
Docebo Preis
Docebo bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Docebo ist ab $ 25’000.00/Jahr verfügbar.
Alternativen für Docebo
Docebo Erfahrungen
Funktionsbewertung
- Branche: Gastgewerbe
- Unternehmensgröße: 1’001–5’000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Finally, a fully customizable and easy-to-use LMS
Docebo is a great platform for learning and has amazing employees making sure you are fully utilizing the product, reaching out if you need help, and always ensuring the highest level of satisfaction.
Vorteile
It's a very user-friendly LMS that focuses on customizability and design. Unlike other learning management systems, Docebo gives you the tools to design pages, courses, and learning plans with the user in mind, allowing you to make engaging learning experiences rather than signing in to check off training in a 'system'.
Nachteile
The notification system, while very flexible and customizable, is a little hard to use when you get more than a few notifications. Keeping track of each one becomes a little difficult.
- Branche: Industrieautomation
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Customizable, professional, easy to use
Overall the product has helped us spend a lot less time with the logistics of learning, and lets learners work asynchronously in a lot of cases to get the information they need in a self-serve mode, making it much faster to onboard and educate employees and customers.
Vorteile
I like how we are able to create a professional learning environment and brand it to match with our corporate look. We are able to manage a lot of content and categorize it so that each different type of learner can find what they need
Nachteile
Some operations are repetitive and require a lot of clicks because certain areas of the site are aging compared to others and haven't been streamlined as much.
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Customer support is essentially non-existent below Enterprise level
Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue.
What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting.
Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company.
Vorteile
Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point.
Nachteile
Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use.
Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum.
Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 5’001–10’000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Global Learning Management Strategy: Scalable and Customizable through Docebo
Overall, from customer support to providing comprehensive customer education, Docebo has surpassed my expecation. In addition, their pipeline of new features and such is quite good. They keep a close ear to what the market needs.
Vorteile
The system itself matches almost all of my company's various L&D requirements. Both internally and externally. To top things off, the support from the account manager and their customer education team is superb.
Nachteile
Overall, the system is able to meet our requirements. That said, it would be nice if I can setup admin accounts that come with hands on support coming from the system. A full tutorial experience for other admins so that will handhold them while they're still new. This would lock or consistently/persistently produce pop ups while a main admin feels that the sub admin is still inexperienced.
Docebo was comprehensive in training me, but it seems that too many people do not know how to search for documentation on their own. Forcing such individuals to experience a super spoon-fed experience may be what's needed for some individuals.
Warum Docebo gewählt wurde
One system, I can't enter the name because the pop up isn't allowing it. This system was built in Japan and it was essentially a glorified SharePoint. The system listed in this review was chosen by our Japanese counterparts. They are now evaluating shifting from that system to Docebo.Gründe für den Wechsel zu Docebo
Docebo checked our organization's complex needs more than these other products.- Branche: Verbraucherdienste
- Unternehmensgröße: 501–1’000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Docebo the life saver in office
I started my docebo journey when I was struggling to memorize everything about product and after docebo there is not a single day when i use it and rely on it
Vorteile
How it helps to connect the team and provide knowledge all together and can access anytime you want to know about product.
Nachteile
There is no cons as everything is great and helpful
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