Freshteam

Vorteile

Since using freshteam, it has cut down the time we spend posting jobs and sifting through applicants by at least 3 times. The job posting features are simple and easy to use and tracking and moving applicants on in the process couldn’t be easier.

Nachteile

So far I have not found anything that freshteam does not have for our recruitment process, but as with everything I am sure they will continue improving and impressing.

Vorteile

1. The consolidated Database
2. Using Bulk Email with a single click and ofcourse the "Canned response" support
3. Easily posting the job requirement
4. Screening candidates
5. Easily operate from phone (Handset Device)
6. Very easy to understand the entire operation. Don't need an expert to execute the features. Very user-friendly.

Nachteile

1. The data import process can be easier if the required fields can be reduced. Sometimes occurs problems during the import. Although it can be negligible!
2. The email format (Text Body) can be more user-friendly. As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body. Maybe it can add a feature similar to MS Word or Google Docs.
3. It's really excellent for the free tier, but expensive for the pro versions.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Freshteam

Vorteile

We don't hire often, so it never made sense to subscribe to a pure ATS solution that we'd only use 2-3 times a year. Freshteam solves that by being a combination ATS and HRIS system. The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more. All this for less than the cost of most ATS-only solutions.

Nachteile

I haven't been thrilled with the Tech Support. I reported a problem with the documentation and instead of fixing it they just sent me the missing screenshots. There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support cases for them.

In Betracht gezogene Alternativen

Warum Freshteam gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Freshteam

Vorteile

Love the ease of use, setup, intuitive settings and user friendly dashboards. Very little explanation needed for this product. Freshteam covers pretty much everything our team needs to in terms of team management and on the recruiting end, we have been very pleasantly surprised by the ease of use and features. Freshworks as a whole is constantly coming up with new products and regularly updates and adds new features. They make sure their products are always improved.

Nachteile

Customer service can take a while to respond. I believe their customer support team is based overseas so it may have to do with the time zone change, but getting in touch with someone fast can be hit or miss.

Vorteile

Let me say first lie that we don't use the entirety of FreshTeam but rather we only use the ATS portion of the software only. Overall it's pretty good. FreshTeam makes it very convenient to keep everything together. The kanban board feature makes it really easy to find where people are in a given pipeline. There are some really good Integrations as well with popular tools like Zoom. FreshTeam makes it very easy to blast out job ad to major job boards .

Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works well off the shelf.

Nachteile

There are a couple minor features that don't really add tremendous value. In addition, some of the auto email triggers don't work like you would think they would, but neither of those criticisms are showstoppers.