Steve A. Branche: Hausmeisterservice Mitarbeiteranzahl: 2-10 Mitarbeiter
The thing I like most about the software is I have all building information in one place and can access this information from anywhere.
Great when you manage multiple buildings.
The thing I like least about the software, not much not to like.
Dean M. Branche: Bau Mitarbeiteranzahl: 1.001-5.000 Mitarbeiter
The ease of using this system and the overall quality and its capabilities
There isn't much if anything I don't like
Patrick H. Branche: Immobilien Mitarbeiteranzahl: 2-10 Mitarbeiter
New version not as user-friendly as the previous version.
Faults identified are advised will be addressed in next update.
Amenity bookings and calender's too vague and difficult to see quick glance activities. Much information (Rules, forms) all lost in upgrade
Dashboard of little use generally not happy with updated version
Previously very easy to use for our purpose
ease of movement between sections lost in v3
Consult with your customers before implementing changes
When I contracted Mybos we asked for Contractor Sign in and tag printing ability. Was advised this would come with the version 3 release...never came
Antwort: MYBOS 9.12.2016
We are always working to improve the user interface for our clients. If you would kindly send us some extra detail on which aspects of the system you find not user friendly, we would surely like to investigate. Sorry to hear that you lost data during the migration from V2 to V3. We will have one of our support staff look into it and contact you. As such, V3 does have a contractor sign in and tag printing abilities through the Keys page and we can always discuss it if you have a specific requirement.
Have a great day!
Anthony T. Branche: Hausmeisterservice Mitarbeiteranzahl: 51-200 Mitarbeiter
Residents and management have enjoyed the MYBOS experience at concept Blue Apartments.
Its been very easy to use and everything in a simple format.
No more scrolling through excel spreadsheets and wasting time.
This programme has been great to learn and my team are all now experts at navigating through the residential database and logging in Issues, and events through out the day. This programme also allows the team to send out broadcasts and newsletters to all the residents to make sure they are up to date with all the projects within the building.
-Residential data is easy to fill in and has every category needed to run a building.
- Support team are very quick and efficient at resolving the issues and queries that the team have.
-Cases created keep all stakeholders in the know, professional format and interactive, add quotes, photos, -purchase orders and send directly to the contractors.
-Daily log keeps the managers up-to-date with contractors, issues and events.
-Parcel and Key processing has never been easier, this also comes with full history of each item so that everything can be accounted for.
- Amenities bookings allows the resident to book in the facilities, or moves all popping straight up into our calendar via the online residential portal.
- The Library allows all the building docs to be found in the one place, easy to upload and navigate.
Mobile App needs more work, at this stage its a very simple version of the overall programme.
Julie M. Branche: Hausmeisterservice
Overall great BUT needs some tweaking: 1. Export all residents - only exports the present page so you have to go through every page and merge the information 2. Key sign in - the contractor's list is not alphabetical 3. Could be easy to move a unit Owner (under Other Contacts) to the resident - ie they rent it out and then move in themselves. 4. Invoice procedure for Maintenance is not effective - now do everything manually in V3. 5. Would like an audit of, ie, Residents to see (a) who entered the data and when and (b) who revised it and when. I use MYBOS differently to most managers as a Relief Manager and in Ops, so my needs may vary to others! Really like the Search functionality now - can search animals, vehicles, phone numbers, etc. So I know you continue to improve it. Thank you :-)
It's a CRM for building management and all inclusive
Little annoyances as previously stated.
Antwort: MYBOS 27.2.2017
Many thanks for your kind words and very useful suggestions. We are happy to inform you that:
1. Owner-resident conversion system is almost finished and you have access to one-way functionality in this regard.
2. Export All feature will be available soon, and other tweaks will be incorporated afterwards.
Your keen interest in MYBOS strengthens our drive to improve the system. You can always leave more suggestion with our support desk.