Clover

Vorteile

Although there do not seem to be a whole lot of businesses that use this App (compared to others, in a rather urban area), it does have growing promise. It either seems that this among two other apps are namely used by businesses here in and around Atlanta.

For what it is worth though, it is rather easy to navigate as a User and I like how well it keeps up with data and my purchases. Usage has never really been a problem.

I really enjoy the feature where a simple ''like/dislike'' display can be left for the Manager. I've been told that is something that is in fact received, so a great way to have voices of patrons or concerns heard in a discreet way. Nice feature!

Nachteile

Although very rare, scanning has been an issue, but I haven't had this issue in a long time and it may have even been the network at fault. Other than just looking forward for more business to grow from it, I have nothing really that I don't like about this app.

Vorteile

I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus.

Nachteile

I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info.

Vorteile

It's average nothing to like or hate the customer service is the problem

Nachteile

They hope to confuse to scam you customer service is the worst

Vorteile

We use this product for credit card processing at 2 locations and it works very well and is very easy to use and follow. It also integrates with our gift cards and timeclock.

Nachteile

At times it is difficult to navigate between the timeclock and the card processor. There have been many times that I have received a notification that I have clocked in, but then when I go to clock out, it does not show the initial clock in.

Vorteile

Our overall experience has been great. The Clover portal is simple to set up and devices are easy to configure. Clover devices are wireless and easy for staff to use, with good user level security and flexible reporting options. We have had no issues with the devices or the service since going live.

Nachteile

If there is any WiFi interferance the devices can disconnect from the internet and prevent payment processing, this is not a Clover issue though.