Digitail
Über Digitail
Digitail Preis
Digitail bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Digitail ist ab EUR 49.00/Monat verfügbar.
Alternativen für Digitail
Digitail Erfahrungen
Funktionsbewertung
- Branche: Tierarzt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Best decision - excellent customer support
Digitail is great. Our practice is small animal, mostly walk-in, some appointments, fast-paced. We are also primarily paper- based. Thus, we have been transitioning from paper to digital, and the guidance from Digitail has been useful and supportive. Thank you, [SENSITIVE CONTENT], for all your training and patience. Each time we encounter a potential stumbling block (such as how to enter walk-in appointments or view images of the paper based history or how to import paper files or take images during exams or modify a SOAP if it is open on multiple devises and being edited at the same time by multiple users) we have discovered that Digitail has already figured out the solution. I believe Digitail can be useful and adaptable in any practice.
Vorteile
The best thing about this software (besides meeting my prerequisites that it be cloud-based and have a pet parent portal) is that the company provides excellent customer service, training, and advice. Plus, each person with whom I have communicated is friendly and passionate about both the software and animal care.
Nachteile
At first, when reading reviews, I couldn’t tell if the software was being used in the USA, because some of the reviews said they were in Europe, so I wasn’t sure if it would meet the board requirements for medical record- keeping. I called and spoke with [SENSITIVE CONTENT], based in Canada, and got to use a trial version of the software. She answered all my questions, and I learned that the software is being used in the USA. I practice in south Texas, and am thrilled to have found Digitail.
- Branche: Tierarzt
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Review
I loved every person I have spoken with a Digitail. You all from IT to the messaging section have gone above and beyond to try to make adjustments and we really appreciate it. - Thank you
Vorteile
I love [sensitive content hidden]! She has been such a huge help!! What I love about Digitail is its pretty easy to navigate around. I love the app feature and that clients have access to records and have the ability to schedule appointments at their convenience. I also love the chat feature.
Nachteile
The consent forms and prescriptions are hard for us. We've had to order prescription pads because the templates in Digitail just wouldn't be able to be processed in South Carolina at a human pharmacy.
Antwort von Digitail
Thank you for your wonderful review😻! We're thrilled to hear that you've had a great experience with our team and that you find Digitail easy to navigate and helpful for your clients.
We appreciate your feedback regarding the consent forms and prescription pads. We're looking into ways to improve this aspect of our service.
Thanks for being a valued customer and for your kind words!
- Branche: Medizinische Praxis
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Single doctor mobile review
Vorteile
The team at Digitail are friendly and responsive, which has a single doctor practice is extremely helpful.
Nachteile
Early in development, functionality is still being built out
Antwort von Digitail
Hi Dr Louis, Thank you for your feedback!
Our team will reach out and share more info about the new features that have been already launched!
You can also get early access to our development roadmap and vote on the priority of the features!
- Branche: Tierarzt
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Digitail review
Digitail have always helped whenever I have had any issues. Their service is fast, friendly and efficient. I have and will continue to recommend Digitail.
Vorteile
Digitail is cloud based making it available anywhere on any device provided you have internet. Appointments are easy to schedule. The digitail app for pet owners is very impressive. Support is superior to other software I have used. Requests for improved functionality are taken on board and software continually improved.
Nachteile
I did not like the fact that invoicing was per pet instead of per owner. This changed but combining invoices was tedious. Recently changes have been made and consolidating invoices for one owner is very easy to do.
Antwort von Digitail
Hi Lyndi,
Thank you for trusting us!
We are happy you enjoy the updates and you are pleased with our support team.
- Branche: Tierarzt
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
The best veterinary software we've used.
Great
Vorteile
It's a user-friendly software for both veterinarians and pet owners.
Even more, some of the owners were so impressed by how easy they could schedule consults, that they scheduled (and came to our clinic) a lot more often than they used to before Digitail.
It can be accessed anywhere and it provides valuable information for both veterinarians and pet owners.
One of the best things - the reminders you send to your clients about their pets' needs.
Also, they provide great customer support, the entire team from Digitail is always ready to help.
Nachteile
I didn't find anything, because they are pretty amazing.
Antwort von Digitail
Thank you so much Anca!!! We're happy to hear that we've helped increase customer retention and that both the team and the pet parents love the product!