4.8
Gesamtbewertung
Bewertungen

4.8
Gesamtbewertung
Bewertungen

Über Digitail

Digitail ist eine äußerst nützliche All-in-one-Software für die Verwaltung von Tierarztpraxen. Diese cloudbasierte Software bietet einfache und gebrauchsfertige Verknüpfungen und Berichte, die jeder Praxis helfen, Zeit zu sparen. Digitail verfügt über alle Funktionen, die du für eine erfolgreiche Praxis benötigst. Es besteht kein Bedarf an mehreren Plattformen, und es gibt keine zusätzlichen Gebühren. Die Lösung wird mit einer integrierten mobilen App für Haustierbesitzer, einem Zwei-Wege-Chat und Telemedizinoptionen geliefert, sodass du mit deinen Kunden über zahlreiche Integrationen (Antech, Idexx, Vetcove, QuickBooks und viele mehr) kommunizieren kannst. Verbesserte Kommunikation und Produktivität. Darüber hinaus bietet Digitail unbegrenzte Schulungen, sodass der Onboarding-Prozess zum Kinderspiel wird, sowie menschlichen Support rund um die Uhr. Wenn die Bereitstellung einer hochwertigen Pflege und eines großartigen Kundenerlebnisses bei deiner Praxis oberste Priorität hat, probiere Digitail aus. Die Lösung erleichtert die Terminplanung, Abrechnung und Analyse und schafft Zeit für wichtige Dinge.
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Digitail Preis

Digitail bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Digitail ist ab EUR 49.00/Monat verfügbar.

Startpreis:
EUR 49.00/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Digitail Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4.9
Funktionalität
4.4
Bedienkomfort
4.7
Kundenbetreuung
4.8
Monica
  • Branche: Tierarzt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.4.2020

User friendly solution for both vets and pet owners.

Vorteile

The fact that someone came with a very ingenious solution for digitalizing not only pet's healts records, but also all the registers that our country legislation requires and was able to make it user friendly helped me and my colleagues the most. Now we don't lose precious time doing the inventory every month, or checking if our assistants have removed pricesely the drugs used that day from our stock, or even calling the owners for a vaccine or a check-up reminder. We can focus on what we supposed to from the beginning, saving pets life without being preocupied that maybe you are left out of stock for some drugs or that maybe Charlie the Pug forgot about his annual check-up. And in the end, the owners are pleased to have a virtual health book in their personal phone at any moment with an accurate history of past and future appointments in our clinic.

Nachteile

At first I thought it will be difficult to transfer the old virtual database to Digitail, but I was pleasantly surprised that their consultants found a personalised solution for us that dind't require as much time or effort as expected.

Antwort von Digitail

Thank you Dr Monica! It was a pleasure to assist you with the data migration!

Beantwortet am 8.4.2020
Erin
  • Branche: Tierarzt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.8.2023

We LOVE Digitail!

Vorteile

First and foremost, the software is so easy to use and very functional. One of the great things about it is being able to access it ANYWHERE. The pet-parent portal is also genius and our clients are definitely fans! The chat function and diary updates are great for managing difficult cases. We also really like how the treatments are so easily approved and declined within a SOAP note and then anything approved will automatically pull into the invoice. It makes missing charges a thing of the past. As a brand new practice we had to start from the ground up. Our onboarding specialist, [sensitive content hidden], has been the absolute best! The fact that Digitail is constantly improving and working to be more functional is phenomenal. Honestly, there's so many nice things it would be hard to list them all but we really do just love it!

Nachteile

There have only been a few small things I've noticed that I wasn't a fan of or feel should be worked on a bit more. The one thing I find slightly inconvenient is having to remove pricing when sending a record so instead of hitting just "send email" we have to go into the "advanced records options" every time to change it. One other thing is not being able to apply a 0 to the low end of an estimate on any product that has a dispensing fee as it will always still add the dispensing fee instead of displaying a $0 - still trying to figure a way around that without creating a bunch of new services or changing dispensing fees. The last thing I can think of that has been an issue is merging clients/patients. I've noticed after we have manually entered a client and patient into the system, if they then go enter themselves into the app it will create a duplicate and I do not have the power to merge them.

Antwort von Digitail

Hello Erin,

First off, thank you for your detailed and glowing review of Digitail! We're ecstatic to hear about your positive experiences with the platform.

We've always prioritized providing software that is user-friendly and functional, so it's fantastic to know that features such as our pet-parent portal, chat function, and intuitive invoicing have made a marked difference in your practice.

Your feedback is a testament to our mission of continuously refining our software to suit the ever-evolving needs of practices like yours.

Your insights will be essential as we plan the next updates and enhancements. Our team is always on the lookout for ways to improve, and feedback from our users is invaluable in that process. We'll keep striving to exceed your expectations!

Beantwortet am 15.8.2023
Lindsey
  • Branche: Tierarzt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
2
Bedienkomfort
1
Kundenbetreuung
1

2
Bewertet am 12.7.2021

A work in progress but incomplete

Would hope to be able to recommend in future but currently not fit for service

Vorteile

Brilliant CRM and app features, scheduling and reminders efficient

Nachteile

Non existent customer service, troubleshooting or business management features. Accounting functions inaccurate and incomplete

Antwort von Digitail

Hi Lindsey, super sorry for what you have experienced. Our team in Ireland will reach out and redo the training with the team to make sure you are taking advantage of all the features!

Beantwortet am 15.7.2021
Douglas
  • Branche: Tierarzt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 16.5.2022

Constantly Updating

This team is constanty updating and improving. I have been with them from early in the process and it has developed dramatically! Can't wait to see where it continues in the future!

Vorteile

Eventually the app interacting directly with the PIMS will be the strength of this software. It is very close to being irreplaceable. The SOAP is currently easy to use and friendly to look at.

Nachteile

The biggest con is the age of the company. They are constantly looking to increase the integrations that they have access too and as that continues to broaden the strength of the product with continue to improve.

Antwort von Digitail

Thank you so much Dr C!! The advice that we have received from you and your team has been super helpful!

Beantwortet am 18.5.2022
George
  • Branche: Tierarzt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.5.2021

It helps me keep track of charges

Since using Digitail I saw that I'm always up to date with my client invoices. They also get synced with my Quickbooks account instantly and this makes my accountant's life (and mine) so much easier.

Vorteile

I really like the easy billing and the fact that I can directly charge my clients online. I use this feature a lot, especially for telemedicine consultations or to take a downpayment for euthanasia services.

Nachteile

It's more of a "feature" request — I'd like to be able to create different templates & designs for my invoices.

Antwort von Digitail

Thank you so much Dr George!
It is a pleasure to work with you and your team and to see how the practice has grown over the past 2 years!

Beantwortet am 28.5.2021

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