Zoom is a cloud-based video conferencing software solution that allows organizations in the educational, financial, health care, and government sectors to conduct virtual meetings and collaborate in real-time using integrated communication tools. Users can utilize HD video and audio to virtually communicate with meeting participants in any video call. Features include unlimited voice and video conferencing, screen sharing, messaging, video webinars, virtual workspaces, and more.
With Zoom's built-in collaboration tool, employees can share their screen and interact during any online meeting. Zoom's video conferencing platform allows users to host unlimited meetings using a free plan. With Zoom's pro plan, users have access to basic conferencing features, user management, admin controls, reporting, a custom personal meeting ID, and cloud recording. All meetings, passwords, and other data are encrypted end-to-end in the system.
Any Zoom user has the option to utilize virtual backgrounds to create a meeting-ready setting. Users can also track attendee engagement with an attendance indicator feature. Engagement can be improved with polls and Q/A sessions. Zoom makes it easier for users to schedule and kick-off any online meeting by syncing a Zoom account with Outlook, Gmail, or iCal calendars.
Zoom's app, Zoom Cloud Meetings, is available for any iOS and Android mobile device.
Judith M. Branche: Informationstechnologie & -dienste Mitarbeiteranzahl: 2-10 Mitarbeiter
Anfangs war Zoom ein Segen. Mittlerweile sind die Server für nichtzahlende Nutzer oft überlastet, sodass von 12 Zoom-Teilnehmern es oft mehrere nicht schaffen, ihre Kamera oder Mikro zu verbinden. Und dann hat Zoom auch noch unser Geld geklaut...
Meine Organisation hat eine Zusatzfunktion gekauft, die von Zoom falsch beschrieben wurde, diese Funktion konnten wir also nicht nutzen, wir haben am selben Tag den Kauf zurückgezogen und seit 3 Monaten warten wir auf die Rückerstattung, trotz einiger Versuche der Kontaktaufnahme. Von Zoom kommt absolut NICHTS. Ihr Helpdesk-System schreibt mir nur immer mal wieder eine automatische Email, dass ich meine Anfrage doch zurückziehen könnte. Jetzt bin ich's leid und habe via Paypal offiziell Klage auf Käuferschutz eingereicht.
Adam H. Branche: Computer-Software Mitarbeiteranzahl: 11-50 Mitarbeiter
We use Zoom for all our internal and external conferencing requirements, so we no longer need a seperate video and call conferencing. Our overall experience in this regard has been excellent and a very positive change.
Zoom has excellent features and integrations making it easy to use and provides options for those using multiple different devices, as well as the good old-fashioned telephone. We love it, but the best thing about Zoom is the reliability and quality of the video. Compared to other systems we have used, it is very reliable, even on low bandwidth.
The biggest issue with Zoom is that you have to pay extra for the webinar functionality - however this is substantial features and given webinars can be income generating I suppose it is understandable.
Sanskriti G. Branche: Informationstechnologie & -dienste Mitarbeiteranzahl: 201-500 Mitarbeiter
Overall, I had a good experience with ZOOM. Through the application we are able to have team discussions, discuss ongoing project, presentation and more. I am able to join live meetings in anytime and anywhere. With the remote desktop connections, we are able to access the office PC(virtually), and do works as specified. So, its been easier for us to 'Work From Home' in this pandemic.
Zoom is great app for online video conferencing. It Supports multiple devices, file sharing, video calls, texts(chats), screen hosting, remote access and much more within the single app. The interface seems smooth and navigation within the app is handy. Zoom has its own in-built screen recording feature, and users don't need to install any external softwares for screen recording.
For most of the times, I am experiencing the repetition of audio as I speak. It's quiet disturbing when I heard my own voice repeling back. Also, sometimes, the calls ends out unexpectedly, and I am likely to miss important announcement and team discussions.
Kristin B. Branche: Krankenhausversorgung & Gesundheitswesen Mitarbeiteranzahl: 1.001-5.000 Mitarbeiter
We've used many different software programs to deliver our monthly webinar content and Zoom has proven to be the best program yet. It's ease of use and interactive functions are far beyond what we've used in the past and it allows us to successfully connect to our management teams monthly to deliver timely updates.
Zoom has been a great resource for our team when delivering our monthly webinars to our management teams. With over 50 people on each call, Zoom allows us to manage the groups audio and video components, display polls and whiteboards for interaction and monitor the chat box when questions arise. It's intuitive when new employees access webinars or other calls and usually they have no problem connecting and interacting during the sessions. It's been better than other meeting softwares we've used in the past and the interaction functionality has proved to increase audience engagement.
There are times that the connectivity lags but we never know if it's the software or our own connectivity issues. We do find that it does freeze resulting in some content being shared to be missed or audience members are behind.
Amy M. Branche: Bibliotheken Mitarbeiteranzahl: 11-50 Mitarbeiter
Prior to covid I'd utilized zoom occasionally but not on the paid level. I had to upgrade our usage to allow for more people to be included in meetings and my staff to utilize it as well for online library program offerings. It's been great. I can easily schedule a meeting, sent out notice to my attendees and even send it to Facebook Live so that I can still make my meeting accessible for public viewing. (We're subject to open records laws)
Eight months ago Video Conferencing seemed like something that I'd never have to truly look into beyond an occasional use, more for fun, not really work. The Covid 19 Crisis made me rethink that. I'm the director of a small public library in Kentucky. We are required legally to host monthly trustees meetings to keep tabs on/make the community aware of the utilization of tax dollars and services offered. But what do you do when you can't allow those trustees to be in the same room together for the sake of their health? Zoom really saved us.
I've not encountered any real issue with our use of Zoom thus far. It's been easy to use for myself and the library trustees.