4.4
Gesamtbewertung
Bewertungen

4.4
Gesamtbewertung
Bewertungen

Über BigCommerce

BigCommerce ist eine cloudbasierte Online-Design-Plattform, die E-Commerce-Unternehmen Lösungen mit Website-Anpassung, Versandmanagement, Transaktionen sowie der Auflistung von Produkten auf Amazon, eBay und Facebook bietet. Die Software hilft dabei, mehr Verkaufschancen zu generieren und die Kundenkonvertierungsrate durch die Erstellung ansprechender Formate und interessanter Schnittstellen zu erhöhen. BigCommerce bietet Konvertierungstools, mit denen Händler doppelt so schnell wachsen können wie ein Offline-Geschäft. Diese Tools helfen dabei, mehr Traffic zu generieren, eine größere Anzahl von Besuchenden zu konvertieren und eine Vielzahl von Produkten über mehrere Kanäle zu verkaufen. Integrierte SEO-Konvertierungs-Tools, Echtzeit-Support für Spediteurangebote, UPS-Etikettendruck und digitale Geldbörsen bieten Händlern die Möglichkeit, ihren Umsatz zu steigern und Betriebsprozesse systematisch durchzuführen. Die Anwendung zieht qualifizierte Kaufende an, indem sie nahtlos Anzeigen bei Google schaltet, was Zeit spart und die Genauigkeit verbessert. Die Inventarliste ist vollständig automatisiert, sodass die sie nicht manuell aktualisiert und keine neuen Produkte hinzugefügt werden müssen. Weitere Funktionen sind Integrationsaufbau, die Automatisierung von Steuerzahlungen, E-Mail-Marketing über Plattformen wie HubSpot, Infusionsoft und MailChimp, die Zentralisierung von Bestellungen und die Steigerung von Check-outs über Plattformen wie PayPal One Touch.
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BigCommerce Video
BigCommerce Software - 1 - Vorschau
BigCommerce Software - 2 - Vorschau
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BigCommerce Software - 4 - Vorschau
BigCommerce Software - 5 - Vorschau

BigCommerce Preis

BigCommerce bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von BigCommerce ist ab $ 39.00/Monat verfügbar.

Startpreis:
$ 39.00/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für BigCommerce

BigCommerce Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4.1
Funktionalität
4.2
Bedienkomfort
4.2
Kundenbetreuung
4.2
Kavindu Githsara
Kavindu Githsara
  • Branche: E-Learning
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2022

Reliable and Powerful Ecommerce Management Platform

First of all, i have to say, this platform will never collapse your financial stability. It really worth for your investment. BigCommerce is the main reason to grow our product sales in our business. This platform gives you ability to manage your all the business needs from one single place in a professional way. And this platform is not only to sell Digital Goods but also Physical Goods. BigCommerce offers a grate experience for both Business side and Customer side.

Vorteile

BigCommerce Support team is excellent. They respond to our inquires quickly with solutions. They are available on 24/7 for our support which is a grate thing about this platform that their competitors don t have. This platform offers lots of features that will help, any kind of online businesses. Such as Store setup, Inventory Management, Order Management, Marketing Tools, Website Builders and many more. Platform is very easy to adopt. Easy to configure. It offers many integration options with other tool, which makes this platform has no limitations. It has grate security features, so you have nothing to worry regarding any security issues. that helps us to build trust with our customer base. It has lots of custom templates that we can create colorful and attractive checkout pages and designs.

Nachteile

Their plans has Sale Limits. Also, the ability to recover abounded carts is available only in Higher-Tier Plans. Other than that, there is nothing to complain.

Margaret
Margaret
  • Branche: Design
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 12.5.2020

Great e-commmerce platform if you can't afford custom designs but have a large inventory of...

The company I worked for had a B2B e-commerce website, but wanted to start a second e-commerce site that was more B2C focused since the clientele had different needs, and the B2B site was not set up to accommodate all the new B2C business. We were able to set it up quickly and provide accurate shipping costs and product option costs.

Vorteile

I loved the versatility available for building product pages, being able to set it up so pricing adjusts automatically for different product options, and the import/export functions to update large inventories via Excel documents instead of manually editing within the web app.

Nachteile

Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc. Their customer service is great though, so if you're confused about a setting you can call and talk to someone very quickly. I rarely ever waited more than 5 minutes to talk to a rep.

Max
  • Branche: E-Learning
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 8.5.2020

Terrific admin UI and purchaser experience - BigCommerce will not fix bugs customers find

The software has been solid for our customers and the administration UI is very easy to use.

We have outstanding technical issues that have been open for more than a year and are still not resolved (HTTP status 500 errors that intermittently are returned from their backend APIs) - they say they cannot see the errors in their backend logs and we must send them examples even though we have this happen 10-12 times a day, continually, for over a year.

Their Stripe integration does not include the email address field when they send payment requests to Stripe, so customers do not get a credit card receipt from Stripe. Requesting this be changed resulted in them telling us only 1 other customer wanted this feature and that we should switch to Authorize or Brain Tree because it works with those processors) - this felt like a move to downplay the use of Stripe and push us towards vendors that BigCommerce perhaps prefers?

It is hard to believe we are the only customer that would want Stripe to send CC receipts to customers - their built-in receipt mechanism does not allow a store to include the last 4 digits of the credit card in the receipt the store sends, which means customers have to call in to customer support when they are organizational customers to figure out which CC is used - a very poor experience for our customers and for our customer support team.

Vorteile

It is highly customizable, has most of the features you'd expect in an e-commerce solution, and the APIs are well-documented.

Nachteile

* Seemingly easy solutions to known issues get stuck in their support bureaucracy and disappear
* Their logging does not allow software engineers nor CSRs to see the specifics of errors - customers must provide client-side stack traces to help them find errors on their backend (for example, API calls that return HTTP status 500)

Mark
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 21.2.2020

Bigcommerce edged out the competition for my online store.

I tried several shopping cart e-commerce solutions and found that Bigcommerce suited my needs the most. I ended up using a free style template and customized it myself saving me a lot of money. Online and phone support are top notch!

Vorteile

The ease of use was a major factor in my decision to go with Bigcommerce. There are many choices out there for online retailers to build their storefront. I liked the ease of customization and the large amount of standard features. Their integration with online marketplaces and social media really saves a lot of time.

Nachteile

There is an annual sales cap that I'm worried about, but when I get to that point I will just upgrade the service to where I need it. There are not enough free store style templates available. Custom styles get very costly. Some features that should be standard are non existent.

Jackie
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
4

5
Bewertet am 7.4.2022

Happy over-all.

Over all I am happy with BigCommerce.

Vorteile

I like the store I created. I like the creative freedoms in BigCommerce. I find my way around easily. I like that I could use Quickbooks to process payments. At the time I started my online store that was not possible with Shopify.

Nachteile

You should be able to add locations to invoices. I don't print packing slips, just the invoices. I have to hand write the locations on the invoice for the person pulling items for the order. I wish I could sort the order of the items and have it stay that way! It takes a bit of time for the average Joe to learn their way around on BigCommerce. Once I got past the learning curve it became quite comfortable.

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