COINS develops, implements and supports enterprise resource planning software for the construction industry. It offers a full suite of accounting, job cost, human capital management and service management modules in a cloud-based system. It is designed for midsize to large firms and can be used by nearly any construction division or trade, from MEP to general to industrial.
As part of its system, COINS modules include accounts payable, accounts receivable, general ledger, job cost, service management, payroll, HR, equipment management, CRM, BIM, project management and procurement.
Capabilities include construction-specific functionality, such as certified payroll, OSHA reporting, crew based time entry, RFIs, compliance tracking, managing work orders, unit price and AIA billing.
Document management and workflow help to digitalize processes and eliminate paper-based records, while mobile applications allow users to capture data in the field. Dashboards and reporting allow users to track performance indicators and dig into the supporting data.
Drew P. Branche: Bau Mitarbeiteranzahl: 501-1.000 Mitarbeiter
We were trying to consolidate all our different software and data points used to run the business. While not all have been realized or implemented yet, those that have been has increased productivity in those areas tremendously.
I liked that that software was cloud based and had a user friendly interface.
The data migration was difficult mapping our old structure to the COINs structure. After a few calls with the COINs team though we got it figured out and imported.
Steve F. Branche: Bau Mitarbeiteranzahl: 201-500 Mitarbeiter
We are an long time Coins client and felt the transition from the old platform to Coins OA could have been a little easier. The migration from Coins Ti to OA was more like a new software implementation than an upgrade.
We still have a few punch list items pending from our Go Live, but Coins is working to resolve and has been committed to fair resolutions to any outstanding issues.
We have been live on OA for 1 year and are begin to realize some efficiency improvements already. I feel strongly we will continue to improve our processing efficiencies and our customers' experience by utilizing more feature within Coins OA.
The Mobile Technician feature sets us apart from our competition. Giving our technicians the ability to take photos and add notations on equipment issues gives our customers validation to what our technicians see.
The ability to use one system to run our entire business from operations to accounting allows us to function seamlessly. The bulk import and export functions allow us to easily update and manipulate data.
Implementation was challenging, partially due to the flexibility of the software configuration and our users not adapting to new processes.
Joseph V. Branche: Bau Mitarbeiteranzahl: 201-500 Mitarbeiter
With SM we were able to shorten both the dispatch and invoicing processes. With CDR we have been able to eliminate a third party software platform and make the daily task of approving field time more than just bearable. Both modules have increased the overall level of effective communication between field and office. The COINS implementation and account management teams have both been great to work with despite some implementation bumps (as to be expected of course); in the end a solution was always found.
While we are still relatively new to COINS, our initial wins have been with the Service Management (SM) and Crew Daily Reports (CDR). COINS SM has allowed our service team to step away from an outdated, manual, paper-intensive process to a fully integrated, paperless, mobile supported process. As a result SM has allowed us to more effectively service our customers. On the project side, CDR has connected our field and office teams with a mobile real-time data collection solution that replaced a third party time collection platform.
COINS is extremely flexible and at times can require a lot of initial setup, but the work is worth the effort.
Has the functionality for reporting and data storage that works well in a business and construction based environment.
Nice design with good accessibility.
Unix based softwares are fast and reliable.
Can be difficult to understand and the documentation isn't the most well detailed for the type of software.
Support can be lacking in certain areas.
Matthew S. Branche: Bau Mitarbeiteranzahl: 501-1.000 Mitarbeiter
This complete ERP system has provided us with a single source of truth for data, and has allowed us to develop more efficient business workflows.
Software most fully addressed our numerous business needs as a complete ERP system and has a high degree of available customization.
Some areas of the software were newly developed and a bit clunky when we started, and the customization increases our QA load. However, great strides have been made in both areas.