Striven

The efficiency and time saved (increase productivity and professionalism) being able to leverage the e-doc storage capabilities, improved and increase sale force productivity through the sales pipeline management and the integration of an accounting package with all the other needs of a small business like our makes us a huge fan of this software and company. The value blows anything else we have ever tried in the 30 years of being in the automotive industry and distribution.

Vorteile

Integration of an Accounting System, CRM, Customer Portal and electronic data filing system.

Nachteile

While they are consistently making marked improves ever couple of months to the user interface, there's still quirky things in various modules that aren't as intuitive as they could be.

Excellent, great customer service, end to end and complete 360 degree view of our company is support from HARDWARE and infrastructure (legacy servers) to new sites inter office connections over SDWAN , and back into our virtualized services - running VMware, we use Striven to support core business, and improve productivity with a tool bag of useful web based features.

Vorteile

Speed, security, friction-less user interfaces, presentation, compatibility across browsers and Operating Systems. Support for all divisions, branches, and multi site complexity.

Nachteile

Not much, anything that was missing can be handled with Agile speed to market with new releases or custom changes.

The ability to share information with our field technicians and for the same to be able to share with management has taken has to a new level in the way we operate.

Vorteile

I really think the best feature of Striven is the cloud based platform that any of our users can access from multiple devices.

Nachteile

Search functionality is erratic. We can make an entry and then do a search for the same and then won't be able to find it.

Vorteile

It has an incredible amount of features for the money and there is no license level, meaning one user license gives you access to everything. Many other products require you to buy additional items to get more features. Having the project management / time tracking system live in the same place as a full accounting product is a *huge* help.

Nachteile

It could use some UX help as some things aren't always very intuitive. We found a few tasks in our older system were easier to reason about, but overall the UX is decent.

Striven just keeps getting better and better. Monthly updates come out with little improvements that you never knew you needed or they are updates that are added to Striven based on a suggestion. How wonderful that you say, it would be great if this could happen and within a month or two the change has been made.
The customer service is also second to none. I recently reached out to my go to girl at Striven, [SENSITIVE CONTENT HIDDEN], for an issue that ended up being a gmail issue and not Striven. She patiently worked with me to investigate and come up with a solution for me. The people at Striven are the best part.

Vorteile

All aspects of our orders/work can be easily tracked and everything is related from invoices to customers, tasks to the work crew, quotes from our vendors, purchase orders, completion documents, etc. It keeps all of our projects and jobs totally organized and it gives us a snapshot of profitability of each job.
The other think is the ease of use. We just bought on a new Project Manager who would prefer never to turn on a computer. We should him what he needed to do on Striven for his work and he was immediately hooked. The nervousness of being on our system went away the first day he was using Strvien

Nachteile

Very little on this system I don't like. One minor thing that was an issue is the fact that item lines on sales orders could not be moved around. We mentioned it to Striven and they loved the idea and now we hope to see this change in an upcoming release.