SimplePractice

Vorteile

Nice and plain in a lot of ways yet let’s you do these things:
Set up your own intake forms, diagnostic codes, billing forms, scheduling, a secure patient portal so when patients contact you, you can send them a secure link they can use to sign your consent forms, pay you using a credit card which you don’t have to handle, schedule a session, and do a telehealth visit in a secure HIPAA compliant way. There is also a way to do billing so bills can be submitted to an insurance company.

Nachteile

Simple practice is designed for mental health professionals and non-MD’s mainly, so as a psychiatrist, it does MOST but NOT ALL of the things I need for a telepsych practice. For example, I cannot e-prescribe, order labs or review lab results using simple practice. But that’s okay. They never claimed it could be used for this. So I am still getting off the ground with my own practice and will probably just use some work arounds such as writing paper scripts for now, and this is fine unless I get a patient who needs clozaril, lithium or delante, at which time I will need to get lab ordering and reviewing capabilities from somewhere else. So the thing is this. Simple Practice does a lot of things. For a psychotherapist non-prescriber, it would pretty much do everything you could ever want a platform to do. For a psychiatrist, it hits about 2/3 of the total function domain needed. For internal medicine, family medicine or endocrinology I would definitely recommend doing something else. They make no claims to physician specific and the main reason I picked it is for the telehealth and the billing simplification and the collect payment without touching money feature.

Vorteile

We've been using this software for quite some time now and it's intuitive features are very very impressive. Appointment handling, clientele management, automated invoicing works like a charm.

Nachteile

Just that it's mobile interface could be facelifted better and I wish the telehealth feature to work on low bandwidth for optimized usage.

Vorteile

The possibilities of what it could be endless.

Nachteile

The pricing and difficulty with the uploading of practice policies and procedures.

Vorteile

They have a very easy to use format. They have all of the features needed for an individual private practice. And they have been enhancing their features to complement smaller group practices.

Nachteile

Customer service is in another part of the country, so the time zone is off by a few hours. Also, there is no human contact to consult with. Everything must be done electronically until it is escalated to a email chat then virtual call.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SimplePractice

Vorteile

its pretty simple. Its similar to other software when it comes to scheduling its also very basic so not too overwhelming

Nachteile

when i was using this with an office i do not feel they used to the full potential - we tended to have issues with document uploads but in my opinion only because we did not use it efficiently