DealerCenter is a cloud-based dealer management system designed to help small to large businesses manage processes related to accounting, customer relationships, auctions, inventory, digital marketing and more. The centralized platform allows users to integrate the system with various accounting applications, simplifying receiving and submission of credit applications and lender decisions.
Features of DealerCenter include deal management, electronic licensing, e-contracts and forms, lead management, email/SMS campaigns, call recording, automated messaging and more. It comes with Android and iOS mobile applications, which enable users to handle license scanning, customer check-ins and check-outs, appointments and alert notifications. Additionally, businesses can create customizable dashboards per requirements to gain insight into operations across all levels.
DealerCenter facilitates integration with several third-party dealer websites and applications such as QuickBooks, Experian, Equifax, Carfax, TransUnion, Kelley Blue Book, AutoCheck, NADA, Black Book, Manheim, Craiglist and more.
Pricing is available through monthly subscriptions.
Brandon michel E.
Anyone can set up a auto dealership and have it operational and effective in a week.
Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.
The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.
Gary S. Branche: Automotive Mitarbeiteranzahl: 13-50 Mitarbeiter
I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days.
In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air.
A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.
Easy to use, intuitive in fact. Everything you need and more. Cannot beat the value.
All in one solutions for Independent dealers of all sizes.
Nothing negative to say. Nothing else to say about the CONS ......
Eli W. Branche: Automotive Mitarbeiteranzahl: 13-50 Mitarbeiter
Overall experience with DealerCenter was great, up until we tried to acquire more features. They lied to us, signed the new contracts on our behalf, double charged us for 6 months, then told us they didn't care if they lose our business, giving us no choice but to pay for something we never used, or find a new CRM and website management software.
It is user friendly, unless you have issues.
Our company was double charged for 6 months. They lied to us on multiple occasions saying that we were not double paying. They signed the revised contract themselves assuring us they were making a simple addition to the contract. They continued to directly take the money out of our account so we didn't notice right away. When we tried to come to a settlement they told us "They don't care if they lose our business". We were given no choice but to pay for something we never used, or find a new CRM and website management software. They outsource their customer service. You rarely can get on the phone with someone who is articulate and knowledgeable. Incredibly unhelpful as soon as you try and resolve any issues that involve them over charging their customers.
Jason H. Branche: Automotive Mitarbeiteranzahl: 2-10 Mitarbeiter
Lots of feature as a CRM provider for all of my inventory and customers. Provides almost all of the necessary paperwork that I need for most sales and can always update more.
Costs can add up when adding more and more services.
Donnie B. Branche: Automotive Mitarbeiteranzahl: 2-10 Mitarbeiter
My overall experience has been good. I am always met with a polite knowledgeable rep that is willing to help. Issues that have not been resolved recently are Multiple Website issues, ValueAds, and Mobile App
The convenience of everything being in one place
Limitations on Police Book, Mobile App Auction issues, Some issues with fees. email and text with customers the inability to jump,p between mobile and desktop in real-time is problem