Über DrChrono

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks and a patient portal. The DrChrono Partner Marketplace also offers a multitude of app integrations to round out your EHR and practice management software, and our award winning medical FHIR API gives healthcare app developers the opportunity to build additional solutions. DrChrono's EHR (electronic health record) functionality offers fully customizable form templates or prebuilt forms to help users track patient information. Medical professionals can also add documentation or patient notes to a medical record in order to add context to a specific patient encounter. Any prescription, including EPCS (Electronic Prescribing Controlled Substances), can be sent electronically on iPhone, iPad, or the Internet with our eRx functionality. Lab orders can be submitted electronically to over 40,000 labs around the United States, and results can then be directly uploaded into the patient’s chart. Vital Flowsheets give providers the ability to create baseline health data and monitor each patient’s health measurements over time. Providers can use the Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system. For medical practices looking to outsource their medical billing, DrChrono offers an RCM (revenue cycle management) service powered by our team of billing experts that can improve clean claims rates and get claims paid faster. Providers can also take advantage of DrChrono’s integrated telehealth software that allows users to conduct appointments from anywhere with no additional downloads. You can even chart from your iPad without closing out of the appointment.
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DrChrono Video
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DrChrono Preis

DrChrono bietet keine Gratisversion, aber eine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

DrChrono Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3.8
Funktionalität
3.9
Bedienkomfort
4.1
Kundenbetreuung
3.8
Dr Baden
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
2

5
Bewertet am 24.5.2018

Save thousands in upfront expenses.

I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees every year.

Vorteile

They keep current payers at the monthly price they started at when tasing the priced for new customers. I have been with and using DrChrono for about 6 years now. They are always improving. It is a nice system that can be used multi-disciplinary. I am a chiropractor an I used it with a a medical Nurse Practitioner. What initially appealed to me is there was no multi thousand dollar up front software like a lot of other EHR companies want to charge you, along with yearly upgrade fees. None of that here so you start off saving thousands.

Nachteile

The Price keeps raising every year, for new accounts. Customer service sinks and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for them to get back to you.

Norman
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 21.1.2020

Product is "Good", Service is "Outstanding"

Dr C is excellent for our practice, easy to customize templates and support is always fast and effective.

Vorteile

Easy to implement, great support, ease of use

Nachteile

Some of the features don't really function as well as advertised

In Betracht gezogene Alternativen

Kareo Telehealth und Valant EHR Suite

Gründe für den Wechsel zu DrChrono

I had experience with Dr C from a previous job and chose to stick with it

Antwort von DrChrono

Thank you for the kind words and helpful feedback!

Beantwortet am 24.1.2020
Katherine
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
1

2
Bewertet am 7.11.2022

Does not function as advertised.

The first year or two was great. The subsequent 4.5 years have been a nightmare. Because of how hard DrChrono makes it to export charts, I feel like a prisoner to it. Read only access to charts costs $150/month and require a 1 year contract, so I can’t even gradually move my charts to a new system.

Vorteile

Theoretically DrChrono offers a comprehensive product with all the features you would want under one roof. It was easy to learn how things are supposed to work. The UI is not too visually cluttered.

Nachteile

It doesn’t work as promised. When something is broken, the help desk first gaslights you,, trying to convince you that it’s not broken or that it’s your fault it’s broken. Sometimes tickets are open for a month or two before they even acknowledge that it’s broken. They don’t reliably notify the larger DrChrono community of system level problems. The status page with system uptime statistics is a lie. It presently boasts 100% up time in the last 30 days, but on 11/3/22, the system was so slow it was unusable. We cancelled patients and sent admin home because we had no access to charts, as did multiple of my colleagues using DrChrono.Also read your contract with a lawyer. The sales person will promise you the moon, and there will be things that seem like common sense, but if it’s not in the contract, they won’t honor it.

In Betracht gezogene Alternativen

Valant EHR Suite

Gründe für den Wechsel zu DrChrono

They claimed we would be able to easily add providers, and separate our accounts and charts if those independent providers left our practice. That turned out to be a lie.
Alexis
  • Branche: Medizinische Geräte
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 27.8.2022

Excellent and cost effective

Vorteile

E prescribing and charting are easy to use

Nachteile

Customer support . I cannot improve because there is no technical support

Antwort von DrChrono

Hi Alexis - thank you so much for your feedback! We are sorry to hear you feel you have not received adequate support. We'd be happy to get you connected with the right person if you still need help -

please either submit a support ticket here: https://support.drchrono.com/hc/en-us/requests/new

or connect with your Account Manager. You can also reply directly to this message for further assistance. Thank you for being a DrChrono user!

Beantwortet am 8.9.2022
Shannon
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 28.6.2022

Happy with our decision

Overall, Dr. Chrono has been a great value for the price. We are very pleased with the decision.

Vorteile

provider documentation. streamlined, looks good, customizable.

Nachteile

Would like it if my medical assistant could pin prescriptions ahead of time for me (the provider) to sign. That would free up time.

In Betracht gezogene Alternativen

CharmHealth

Warum DrChrono gewählt wurde

Unhappy with the workflow / price of Athena. Poor customer service as well.

Zuvor genutzte Software

Athena

Gründe für den Wechsel zu DrChrono

unhappy with their EPCS set up

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