Paycom

Vorteile

Performance management is a key feature that allows me to efficiently track and manage my team's performance. Instead of a one-time, resource consuming performance review cycle, Paycom allows me to add notes throughout the year so end-of-year performance reviews become a snap.

We recently implemented Paycom expense which has streamlined submitting and approving team and department expenses. A key feature is the ability to create expense templates for monthly recurring expenses, saving valuable time and energy.

Benefits management simplifies what could be a complex process to research, understand, and enroll in company sponsored benefits. In particular, a single dashboard displays all of your employee benefits making it easy to find what you're looking for and make changes along the way.

Nachteile

We've recently tapped into Paycom's My Learning module. I'd like to see an investment in content development areas like security and compliance to further leverage Paycom as the main source for employee training.

Paycom's UI design and navigation feels outdated compared to similar software.

Vorteile

An excellent central location for all company information and communication. Timesheets, costs, training, document uploading, onboarding, and benefits administration are all handled through it at my company. The software might need some polish, but it's a lifesaver for tracking mileage.

Nachteile

Honestly, I haven't noticed any drawbacks. Simple app or web-based access available. It would be great if the app could get alerts via push notifications. When keeping a manual mileage journal, it's a good idea to include more stops.

Vorteile

Client specialist is excellent at responding.

Nachteile

Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company because it had excellent reviews and we were told that our price point would not change, that Paycom does not raise their prices on existing clients. Lie. Just received a notice of a 3.8% after one year. We were told price would only increase if we opted to use any future add on features they developed. We were also misled and told that what we signed on for included all the modules they offered at the time of signing. Another lie. When we went to get training on some of these features, we were told we didn't have them activated even though we provided email proof with our sales person that we were expecting to have access to these modules when we signed on. I do not trust this company. A little over a year with them and we've had two major issues where we've had the bait and switch pulled on us. Software is ok once you're trained. We've experienced payroll glitches with incorrect amounts being shown as being removed from our bank but all three times it was caught and fixed in time thankfully. I cannot recommend this company.

Vorteile

Paystubs, upcoming payments, and requests for accrued vacation time are all easily accessible. This is also used on a daily basis for employee time tracking and the administration of company records relating to salary and benefits.

Nachteile

The app's interface can be confusing to new users who haven't watched a tutorial video. Clocking in only works when we are directly linked to the firm's wifi, which is annoying, but may have been intentional on the part of the organization.

Vorteile

There are so many features within Paycom that we utilize to make our operations smoother and mainly to communicate messages from the top level all the way to our team members.

Nachteile

There are still times where you have to jump through certain hoops to get to an end goal, or a particular report is dug down deep somewhere, but for the most part, Paycom has been user friendly and their support team is great.

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