The Arcoro human resources (HR) management solution is the bridge to better HR. Arcoro combines proven, modular HR software designed to help high compliance and high consequence companies improve efficiencies, limit risk and build high-performing teams.
With over 10,000 customers and 360,000 daily users in 20 countries around the world, Arcoro offers 11 configurable, mobile-friendly, easy-to-use, cloud-based HR software modules that are designed to give organizations the competitive edge needed to scale and grow effectively and efficiently. Arcoro is powered by the BirdDogHR and ExakTime product brands.
Featuring everything that HR leaders need to manage the entire employee lifecycle, Arcoro features an award-winning applicant tracking system with recruiting AI, onboarding, HRIS, time & attendance, benefits management, ACA compliance reporting, payroll, online training (LMS), performance management, compensation management and succession planning.
Customer success is a huge focus for Arcoro. All customers receive a customer success manager to collaborate with about HR strategy and U.S. based phone and email support.
Verifizierter Rezensent Branche: Architektur & Planung Mitarbeiteranzahl: 201-500 Mitarbeiter
Ease of use and functionality
We use Infinity HR for our employee benefits and love it! Enrollment is a breeze and tracking employee benefits, including elections, beneficiaries, changes, etc., make the tracking of the benefits side of HR a breeze. My favorite feature with this software is just simply how easy it is to look up employees, what their benefits are, how much their premium is, who their beneficiaries are and the newest updates give this software a more contemporary feel, also.
I think the only area where Infinity could improve is in reports pulling. The reports are separated into different areas which make it difficult to quickly log in and pull a report as you have to weed through to the appropriate section for the report you are looking to pull.
Anupama B. Branche: Informationstechnologie & -dienste Mitarbeiteranzahl: 201-500 Mitarbeiter
The software itself is conceptualized very well. However, I think the design needs to be improved to make the software more user-friendly and less intimidating.
InfinitityHR makes tracking both work hours and paychecks very easy. I work in more than one place on campus, but with the authorization of the employer, InfinityHR provided me with the option of adding more than one workplace tab so keeping a record of where I worked and how many hours I worked there is incredibly easy and efficient now than ever. Plus you can even add comments as to make the information more detailed, which is a nice side feature. The software also has a calendar built into it which really comes in handy for me when clocking in and out.
I don't like that the software isn't very user-friendly, and that's probably because it makes sense for some of the information in there to be a little hard to access. But the software itself feels a bit aversive. Softening the features and just rearranging the UI design could really help out the users a lot, I think.
Verifizierter Rezensent Branche: Bau Mitarbeiteranzahl: 51-200 Mitarbeiter
Our representatives did their best. They were responsive and as helpful as they could be, but there were limitations to the software as previously described.
Infinity tries to be an all in one HR suite. It does have several nice features available: tracking of PTO, electronic benefit elections, storing of policies, pay data.
We were told that Infinity could integrate with Sage 300CRE. It sort of integrates, but not all features. There were issues with rounding of pennies and benefit caps not being able to be set. We wanted to be able to have employees do self evaluations that were then reviewed by supervisors, but we don't seem to be able to do this either. Also, every time we change benefit providers we must pay to have EFT re-scheduled.
Sarah E. Branche: Non-Profit-Organisation Management Mitarbeiteranzahl: 1.001-5.000 Mitarbeiter
We've been able to pay our employees. We use their online onboarding and open enrollment portals.
Aesthetically, it's a little more pleasing with their last update.
We use the CBIZ/EMS version of InfinityHR's services. Recent design changes did not improve it's poor functionality. Too many "work arounds" to achieve sub-par results. Roll outs of new functions have been consistently poorly planned and communicated. Simple functions like updating an emergency contact or changing tax elections have so many unnecessary steps it causes frustration for employees. Are report writing capabilities or metrics important to your role? Well, run far away. Simple reports are not easily accessed and the pre-loaded reports are a joke.
We had a great customer service rep at one point, she got so frustrated with the company that she left. Now, we (payroll and HR) email our customer service person so often (at least 5 times a week) that we have a standing, bi-weekly phone call with our rep to resolve any outstanding issues.
Once you learn the system its very easy to navigate. It keeps my expired documentation organized. It allows me to track training's.
Infinity has a lot of software updates, without explaining how to use the new features.
Some of the features in infinity could be moved around to make software easier to use.